Laquista Presley Email & Phone Number

Baltimore, Md

Atlanta, Ga

Provide technical support, and maintenance support for government client site. Leverage beginner to intermediate knowledge in IT fields, including supporting Windows/MAC OS, VoIP, VTC, and collaboration technology support. Collaborate with other client and company organizations to provide technical support for internal systems, laptops and projects regarding UC technologies. Utilize the client’s ticketing system to analyze and resolve client laptop connectivity, shared drives, conference room and various other IT aspects. Participate in training opportunities to learn new expertise, maintain a level of industry knowledge, and pass training on to others. Assist with occasional evening and weekend support.

Greater Atlanta Area

Provided desktop support, resolved IT issues, and installed and tested equipment for employees and end users.● Tasked with educating employees and staff on phishing emails and other attack methods using existing vendor.○ Coordinated vendor meetings to establish project scope, deliverables, and timeline.○ Implemented phishing simulation training and scheduled ongoing quarterly trainings and simulations.● Set up an in house auditing program to ensure proper vendor onboarding, processing, renewals, and reviews.○ Researched service providers, trends, and best practices, documenting recommendations.○ Provided end user training to management and staff members

Fort Gordon , Ga

● Provides communication systems that supports units within different areas of the signal operations ● Responsible for providing material, equipment, and logistical support to 500+ Soldiers ● Processing of all supply requisitions; property and accountability reports; serves as primary advisor to the commander, assists Command, Brigade and Battalion● Accomplish short suspense, task and missions to prepare small teams for signal operational missions throughout the year● Advisor to the commander on all aspects of materials, signal equipment/non-signal equipment, Soldiers equipment and clothing● Manager for all unit organizations needs● Responsible for the welfare, morale and development of 13 Soldiers.● Manage and maintain Property accountability and logistics worth over 60 million dollars ● Maintained, manage and ordered Primary Manager of Organizational Clothing and Individual Equipment (OCIE)● Maintain, manage and ordered uniforms from Kentucky Logistics Operation Center (KYLOC)

Ft. Gillem, Ga

● Planned special events, such as the Yellow Ribbon which is designed to provide soldiers and their family’s time together before the soldiers go on tour. As well as equip the soldier’s families with valuable information that with assist the soldiers and their families with the transition of the soldier leaving and returning from their tour.● Arranged speakers, vendors and different sessions that informed the soldiers and their families benefits and services that are available● Maintained inventory of equipment and weapons● Built Excel spreadsheets that reflected personnel that received and/or requested equipment for training purposes● Maintained deadlines for changes and/or non-changes to ongoing projects● Originated formats for processing personal information dealing with promotions and etc● Manages briefings and sudden changes within a timely manner● Required to be on call at all times● Has the ability to work with others with in limited spacing● CPR certified and can perform basic first aid/safety-related functions● Computer skills

Ft. Gillem, Ga

Planned special events, such as the Yellow Ribbon which is designed to provide soldiers and their family’s time together before the soldiers go on tour. As well as equip the soldier’s families with valuable information that with assist the soldiers and their families with the transition of the soldier leaving and returning from their tour.Arranged speakers, vendors and different sessions that informed the soldiers and their families benefits and services that are availableMaintained inventory of equipment and weaponsBuilt Excel spreadsheets that reflected personnel that received and/or requested equipment for training purposesMaintained deadlines for changes and/or non-changes to ongoing projectsOriginated formats for processing personal information dealing with promotions and etcOperated in a time-sensitive environment and effectively handle stress that is associated with meeting deadlines & managing unexpected changeWorked nights, weekends, holidays, and extended hours and accept lack of scheduling control and always ready to report on late noticeWorked in close physical proximity with other people for extended periods of time.Manages time effectively, exhibit good judgment, strong work ethic and excellent customer service skills.CPR certified and can perform basic first aid/safety-related functionsWindows 7,8,and 9, Microsoft Office

Msit, Information Technology, Masters

Master's Degree Completed

Bachelor Of Arts (Ba), Sociology

Master'S Degree, Information Technology