Lara Donato Email & Phone Number

Alexandria, Virginia, Us

•Team Management: Led 5-person team of Product Operations Managers. Represented team at executive-level meetings to advocate for prioritization of member-facing projects in Premium Services. •Budget Analysis: Updated processes to reduce contractor spend about 25% below budget while maintaining content flow.•Process Improvement: Managed transition to cloud-based tools including Confluence, Jira, and Braze to increase efficiency across the Product team and to improve communication with Motley Fool members.

Alexandria, Virginia, Us

Boston, Massachusetts, Us

Product Management, Marriott NGOP: Managed cross-functional team of stakeholders in training, communications, change management, and operations. Worked closely with product owners to adapt product requirements to changing customer needs and budget constraints. Collaborated with other product managers to analyze product epics and develop an eight month prioritized roadmap. Key outcomes included:o Successful execution of a beta test with over 40 Marriott marketers reaching 10% of Marriott customerso Refined training and feedback sessions to meet a beta user satisfaction rate of over 90%o Semi-automated maintenance of over 1,000 hotel offers duplicated on two systems with zero deltas Project Management, Altria: Oversaw front-end development team. Completed QA and ADA assessments for customer-facing loyalty site. Managed communication with product owners and development teams. Key outcomes included:o Full ADA compliance for two customer loyalty websiteso Prioritized backlog to complete three additional customer loyalty websites with ADA complianceProduct Management, GSA: Managed end-to-end communication, analysis, planning, and execution of an automated blockchain-based financial analysis system. Analyzed UAT sessions to develop a prioritized roadmap. Developed process maps, user flows, requirements, and documentation for stakeholder evaluation. Key outcomes included:o Decreased GSA schedule approval time by 3-5 days o Automated financial health analysis for over 5,000 vendors to access over $18B in government contracts o Prioritized roadmap to integrate three additional government databases in financial health analysisBusiness Analysis, FDA: Reviewed and consolidated onboarding program documentation. o Completed interviews with cross-functional stakeholders. Gathered and evaluated data from internal and external resources.

Mclean, Va, Us

• Cybersecurity Analysis: Facilitated working sessions and meetings with an automotive information sharing alliance to gather content and write two best practices guides in cybersecurity risk management and training.• Project Management: Led research and development of Visio process maps for FEMA internal mission services. Prioritized and delegated tasks based on changing schedule and budget restrictions.• Business Process Improvement: Created business process improvement strategy for how USCG validates technology requests. Worked with Commanders and Captains to implement changes across the organization. • Training Programs: Delivered a requirements management job aide; implemented a repeatable training program for requirements management.• Data Analysis: Analyzed usage trends for high-visibility government agency website; provided recommendations for improving usability and user experience.

Brea, California, Us

• Business Case Development: Composed business case for new DNA sequencing service that would increase revenue by $10M over five years.• Market Analysis: Analyzed sales and market trends to create recommendations for targeted marketing strategies.

Washington, Dc, Us

• Proposal Development: Managed team that composed a winning Drupal website development proposal for USDA resulting in a $5M, 5-year agreement.• Project Management: Managed subcontractors and client relationships to grow $500k Agile-based website development project into over $2M in website development, app development, and website translation projects.• Client Relationship Management: Configured cloud-based CRM database, consolidated and streamlined over 1000 client contact entries, and redesigned reselling process, increasing reselling profit over 15%.• Strategic Advising: Completed product and sales training for high-security mobile technology with Sydney-based company; advised company on best practices for United States government procurement.• Training and Development: Oversaw and mentored four business analyst interns; completed training exercises in government contract proposal writing, client presentations, and market analysis in the mobile technology space.

-Assist in research as part of a Brookings Institution seminar on Homeland Security-Compile memos and reports to summarize research findings

-Extensively researched projects as part of a Community Resilience/Community Shielding (CR/CS) project contracted by the Department of Defense and an Advice in Crisis project contracted by the Federal Emergency Management Agency (FEMA)-Compiled literature reviews for Principle Investigators and for deliverables to the Department of Defense and FEMA-Performed thorough and ongoing research on the concept of crowdsourcing as it related to the CR/CS project; presented findings to senior-level American Red Cross, government, and private sector leadership-Prepared CR/CS overview to garner financial support from private sector stakeholders

-Managed various special projects, events, tasks for the Executive Director and Steering Committee-Supported cross functional team of finance, HR, operations, and strategy managers-Contributed to Community Shielding campaign encouraging citizens to prepare for unexpected crises -Played key role in planning, organizing, and execution of conferences held; including sending invitations, managing responses, reserving venues, and providing ongoing support through the events-Acted as a liaison between Project Manager and Office Assistants

Us

-Calibrated necessary instruments on a daily or weekly basis -Headed project for the Environmental Protection Agency testing potable water throughout the Town of Hempstead; reported results in terms of the New York State Health Department requirements-Performed spectrometry, titration, and chromatography experiments to test chlorophyll in bay water, assessing the health of clam habitats-Kept detailed journals of above projects and entered data into Excel spreadsheets for further analysis

Master Of Business Administration (M.B.A.), Business, Finance

Bs, Environmental Science

Education record