Laura Saenz

Laura Saenz Email and Phone Number

Manager Customer Support Services @ VieCure
Colorado Springs, CO, US
Laura Saenz's Location
Colorado Springs, Colorado, United States, United States
Laura Saenz's Contact Details
About Laura Saenz

With over two years at Access 2 Care, our team has elevated member services by leveraging my expertise in customer success and industry standards. We've implemented process enhancements and superior phone etiquette, driving a culture where excellence in client support is paramount. These initiatives have translated into heightened customer satisfaction and a framework for ongoing improvement.As National Director, my focus on operational efficiency and quality education has transformed our service delivery, aligning with our mission to ensure public safety and robust support. The dedication to mentoring and empowering our team underscores our collective achievement in raising service standards and solidifying our commitment to the communities we serve.

Laura Saenz's Current Company Details
VieCure

Viecure

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Manager Customer Support Services
Colorado Springs, CO, US
Laura Saenz Work Experience Details
  • Viecure
    Manager Customer Support Services
    Viecure
    Colorado Springs, Co, Us
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  • Access 2 Care
    National Director, Member Services Center
    Access 2 Care Dec 2021 - Present
  • Access2Care
    Director, Member Services Center
    Access2Care Oct 2021 - Dec 2021
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  • Access2Care
    Call Center Manager
    Access2Care Apr 2021 - Oct 2021
    Remote
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  • American Medical Response
    Business Analyst
    American Medical Response Aug 2018 - Apr 2021
    View
  • American Medical Response
    Quality Analyst-National Communications Team
    American Medical Response Jan 2000 - Aug 2018
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  • American Medical Response
    Quality Assurance And Training
    American Medical Response Sep 2015 - Jan 2017
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  • American Medical Response
    Community Relations Coordinator
    American Medical Response Jan 2014 - Sep 2015
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  • American Medical Response
    Communications Manager
    American Medical Response Mar 2008 - Jan 2014
    Coordinate daily activites with the ambulance communications center. Hiring employees and employee development. Work with budgets and financing for annual review or project management.
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Laura Saenz Skills

Emergency Services Healthcare Public Speaking Disaster Response Emergency Management Preparedness Policy Community Development Ems Emergency Medicine Community Outreach Government Public Safety Team Building Nims Incident Command Rescue Strategic Communications Crisis Communications Media Relations Communications Planning Development Of Employees Internal Communications Newsletters Crisis Management Press Releases Speech Writing Communication Corporate Communications Editing Public Policy U.s. National Incident Management System

Laura Saenz Education Details

Frequently Asked Questions about Laura Saenz

What company does Laura Saenz work for?

Laura Saenz works for Viecure

What is Laura Saenz's role at the current company?

Laura Saenz's current role is Manager Customer Support Services.

What is Laura Saenz's email address?

Laura Saenz's email address is la****@****amr.net

What is Laura Saenz's direct phone number?

Laura Saenz's direct phone number is +171931*****

What schools did Laura Saenz attend?

Laura Saenz attended University Of Phoenix.

What are some of Laura Saenz's interests?

Laura Saenz has interest in Social Services, Children, Arts And Culture, Health.

What skills is Laura Saenz known for?

Laura Saenz has skills like Emergency Services, Healthcare, Public Speaking, Disaster Response, Emergency Management, Preparedness, Policy, Community Development, Ems, Emergency Medicine, Community Outreach, Government.

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