Laura Wright Email & Phone Number

Newport Beach, California

Major & Principal Gifts - Fund Development, Hoag Hospital Foundation

Costa Mesa, Ca

LoanSnap, Inc formerly DLJ Financial, Inc

Irvine, California

Huntington Beach, Belmont Shore, Newport Beach And Tustin Branch

Provided support to a wide range of managers, including Portfolio and Relationship Managers as well as Regional Managers for the Bank, VP level and above.Managed Commercial and Residential Loan portfolios for four separate Bank branches totaling over $500,000.000.00 Verified and examined information and accuracy regarding customers including loan applications and closing documents. Reviewed accuracy of information such as title abstracts, insurance forms, loan forms, tax receipts and leases. Developed strong community relationships by adapting to various environments and situations. Effectively managed internal and external client relationships. Maintained contact with clients by mail, telephone or in-person. Ensured compliance with federal, state and internal regulations as well as Bank security guidelines and procedures. Responsible for recordkeeping of highly confidential customer information.

Scheduled and coordinated all training and workshops held within the Bank Executive Management.Assisted executive management with all administrative and clerical duties.Established and implement sales competitions.Spearheaded development and growth of vital sales and service organization, promoting teamwork with internal departments.Supervised and conducted training programs for new personnel.Initiated reward programs, generating a motivated team environment.Effectively launched a communication strategy within the different departments of the bank to create cohesive internal website to increase communicationand knowledge.Maintained a database that was personally developed to understand performance statistics.Developed training workshops, manuals and policies.

Assisted the marketing team in the production and distribution of documents, preparing correspondence, preparing materials for marketing meetings, events, and campaigns or tracking programs.Coordinated branch & department activities including promotions and public relation campaigns.Maintained daily, weekly and monthly goals, which correspond to the objectives of the company

-Client Care SupervisorMaintained an organized work environment for seven subordinates.Prepared accounting paperwork on a daily basis totaling over one million dollars monthly.Reviewed and processed collections.Hired and trained all new employees within the cashier group.Assisted eleven managers with various duties.Handled all guest complaints effectively, determining each need.-Client Care Representative/ Guest Relations RepresentativeAnswered inbound and outbound sales calls for the Internet and new/pre-owned department. Scheduled appointments for all sales managers.Assisted clients with complaints and handled each problem with its individual need.Maintained daily, weekly and monthly goals, which correspond to the objectives of the dealership.Trained on various computer programs that tracked car sales, Internet leads and client information.Assisted with special event planning.

Interpersonal Communications, Business Communications

Aa, Associates Of Arts

Education record