Laura Conover Email & Phone Number

-- Design and execution of test cases for the i-Ready platform, used nationwide in classrooms to help children achieve the Common Core reading standards.

Andover, MA

-- QA lead on a web-based financial software solution suite used by investment firms to insure continued compliance with legal requirements. -- Creation and execution of desktop and mobile application test plans, procedures.-- Review and analysis of requirements and legacy platform software-- Test automation (Wintask)-- Mobile platform testing (iOS.

Woburn, Massachusetts

Responsible for insuring continued software compliance with TSA and other regulations for checkpoint security system products, as well as maintaining a high quality level for the hardware and software. This role required SSI clearance. Participated in TSA factory acceptance testing of new systems for deployment in airports nationwide. (3-view ACXMV System.

• Responsible for creating and executing test plans used as validation and release criteria for in-house Finance applications, OLAP data cubes, back-end SQL data, customized Crystal Reports output, and Peoplesoft.
• Developed and executed comprehensive test plans for critical custom web-based in-house finance and business applications, including ‘thin client’ applications and web-based.NET applications.
• Submitted software problem reports for software and data issues, coordinated changes with the appropriate software developer(s) when necessary, and verified final fixes.
• Worked closely with software engineers in tracking resolutions for defects and suggested enhancements to the final product.

• Responsible for creating and executing test plans used as validation and release criteria for the SeaChange Axiom VOD (Video-on-Demand) system and Axiom VOD Data Warehouse products.
• QA project lead for Axiom Data Warehouse product line relaunch.
• Designed and executed test plans for the Axiom Asset Manager, the Axiom Data Warehouse system, and the MOD (Movies on Demand) plug-in billing system.
• Updated and maintained libraries of previous test documents and results for use in future releases.
• Created virtualized VMWare testing servers for Data Warehouse product QA efforts.
• Researched and replicated complex customer issues for the Axiom Data Warehouse system

• Responsible for data production used as the back-end for key iMarket products including Marketplace Gold and Zapdata.com. Maintained individual data marts for each data contributor (both internal and external data.
• Acted as a liaison with the QA department, Product Management and Customer Support departments to insure that only the best possible product would reach our customers, researching any questions or issues raised by.
• Tested data from outside data partners to insure against problems in the data load found in their raw data files.
• Performed ad-hoc ‘smoke tests’ post-production to confirm data’s readiness for formal QA processes.
• Maintained and ran software and data build procedures to build the DVD and CD-ROM product lines. Created masters used in quality assurance testing and for final release.

This role continued on as Data Production Analyst once D&B acquired iMarket Inc. in March of 2001. (Please refer to that listing for more details about role and responsibilities.)

Provided skilled telephone technical support and installation assistance for the Starting Line suite of health-care information system products. Traveled to client locations to perform installation and support for the higher-end Microsoft SQL Server based product line. Beta-tested the web-based product line using QA test plans and reported findings to.

Provided comprehensive onsite support for the Mary Baldwin College community including troubleshooting network issues, replacing defective hardware, emergency data recovery, and one-on-one training for faculty and staff in the newly arrived Internet technologies. Performed software and hardware installations/upgrades for a wide variety of platforms and.