Dhruv Bhardwaj Email & Phone Number

Toronto, Ontario, Canada

• Projects: RBC, Scotiabank, and Chartwell
• Oversee order fulfillment process, ensuring accuracy and timeliness.
• Coordinate with suppliers and vendors to manage inventory and ensure the availability of necessary materials.
• Create relationships with internal teams and partners to align everyone to the same goal, providing the customer with service beyond their expectations.
• Communicate escalations directly with customers to help resolve any issues.
• Perform operational… Show more Projects: RBC, Scotiabank, and Chartwell

• Debut Album “undying love” available on all music platforms.
• Music streamed in over 60+ countries.
• Heaven released in June 2023 became first single to cross 10k streams followed by All The Time and New Life on Spotify.
• Debut single “Maybe Later” released in Nov 2020.

Gurugram, Haryana, India

• 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: 𝗠𝗲𝘁𝗮 𝗜𝗻𝗰. (𝗔𝗱𝘃𝗲𝗿𝘁𝗶𝘀𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁)
• Co-ordinate, assign and review the work of advisors engaged in the following duties: providing information and customerservice.
• Provide direction to staff, ensure resolution of problems, set priorities.
• Identify training needs and train workers in job duties and company policies.
• Guide other team members on the project to ensure the content is accurate.
• Ensure that the internal/external… Show more 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: 𝗠𝗲𝘁𝗮 𝗜𝗻𝗰. (𝗔𝗱𝘃𝗲𝗿𝘁𝗶𝘀𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁)

Panipat, Haryana, India

• Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures.
• Establish work priorities delegate work to office support staff, and ensure deadlines are met and procedures are followed.
• Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning.
• Assist in preparation of operating budget and maintain inventory and budgetary controls.

Toronto, Canada Area

• 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: 𝗦𝗽𝗿𝗶𝗻𝘁/𝗧-𝗠𝗼𝗯𝗶𝗹𝗲 (𝗚𝗲𝗻𝗖𝗮𝗿𝗲 & 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻)
• Provides supervision, coaches, trains, schedules, monitors activities, and participates in performance assessment of sales staff.
• Motivates sales team and fosters positive work environment.
• Ensures that all customer needs are met and go above and beyond expectations to ensure total customer satisfaction.
• Coordinates sales campaigns and incentive programs in order to increase sales… Show more 𝗣𝗿𝗼𝗷𝗲𝗰𝘁: 𝗦𝗽𝗿𝗶𝗻𝘁/𝗧-𝗠𝗼𝗯𝗶𝗹𝗲 (𝗚𝗲𝗻𝗖𝗮𝗿𝗲 & 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻)
• Coordinates sales campaigns and incentive programs in order to increase sales performance, customer serviceand productivity

Toronto, Canada Area

• Department: Hardware, Home Decor, Toys & Sports
• Questions customers and collected information to understand needs and offer solutions quickly.
• Coordinated with coworkers and managers to resolve difficult and high-level customer issues.
• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.

Toronto, Canada Area

• Project: Uber Freight & Klarna
• Handle customer technical support questions regarding products in a professional and friendly manner at all times.
• Provide customers with service repair authorizations for defective products
• Sell optional services and warranties to customers
• Keep up to date with industry developments, applicable operating systems, common and relatedsoftware and hardware, and company policy to ensure proper communications to customers.
• Adhere to… Show more Project: Uber Freight & Klarna

Gurugram, India

• 𝗣𝗿𝗼𝗰𝗲𝘀𝘀: 𝗔𝗣/𝗔𝗥 (𝗘𝗠𝗘𝗔 𝗥𝗲𝗴𝗶𝗼𝗻)
• Giving financial guidance to senior leadership teams and guiding more junior roles on financial policy that support organization goals.
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions.
• Auditing business expense claims and providing reimbursement as per company guidelines.
• Develop and maintain cost finding, reporting and internal control procedures.
• Performing quality… Show more 𝗣𝗿𝗼𝗰𝗲𝘀𝘀: 𝗔𝗣/𝗔𝗥 (𝗘𝗠𝗘𝗔 𝗥𝗲𝗴𝗶𝗼𝗻)

Post Graduation Certificate, Financial Planning And Services

Bachelor Of Commerce, Business/Commerce