- Created a cross-functional hub to identify and highlight brands associated with specific minority groups, streamlining HSN's support for minority-owned businesses.- Leveraged spreadsheets and presentations to effectively analyze sales data, uncovering and presenting insights on seasonality, relevance, and trends in consumer purchases at HSN.- Analyzed data from both internal and external sources to identify white space, and discover emerging brands and innovative products.

- Utilized Salesforce and employed effective sales techniques through phone calls and emails to educate potential new families and successfully enroll them in Goldfish Swim School.- Efficiently processed sales and enrollment transactions, ensuring accuracy and providing a seamless experience for members.- Assisted members in making merchandise purchases, delivering exceptional customer service, and enhancing overall satisfaction.

- Captured photographs for social media content and strategically curated captions to enhance engagement and drive audience interaction.- Generated organic web traffic through the use of SEO writing and strategies.- Wrote and published press releases and edited blog posts to enhance SEO.- Identified and optimized the effectiveness and impact of marketing initiatives through tracking and analysis.