Leanne Connor Email and Phone Number

• Working in collaboration with L&D consultants to diagnose development needs based on evaluation results and supporting the implementation of the competency lifecycle.• Project management and delivery of small scale competency projects, from skills assessment to a variety of coaching & training interventions through to re-evaluation.• Planning and management of training schedules to ensure technical skills are kept within date• Supporting measurement, monitoring and reporting on project impacts of L&D activity• Providing advice and guidance to line managers and individuals on a variety of L&D issues• Developing & maintaining effective relationships with a range of stakeholders including internal and external resources and suppliers.• Quality assurance of evaluation tools and assessments created during competency programmes including maintaining alignment of courses against role/site/process profiles.• Documenting best practice standards of evaluation tools and coaching others to use.• Developing and maintaining credibility, expertise and current knowledge through effective internal and external networking.• Continuously looking to improve the level of service offered by the team using data analysis and insights to back up suggestions for improvement.

Managing the scheduling of all internal training courses following the end to end process from room booking, trainer availability, delegate invites and course confirmations. Supporting trainers with production of training materials. Tracking training activity and recording key MI ensuring that audit trail and training history was complete and up to date, to include cancellation and evaluation data.Raising Purchase Order requests in line with the purchasing policy. Tracking and monitoring training spend, ensuring alignment to budget. Supporting management and reforecast of company training budget. Management of induction and new starter processes. 

Providing administrative support to the Communications department. Building and maintaining relationships with third party suppliers, securing quotes and managing purchase orders. Contributing to and supporting integrated communications campaigns, including responsibility for fulfilling requests for campaign and communications materials. Assisting with preparation and delivery of events, such as awards ceremonies.