Leigh Smith

Leigh Smith Email and Phone Number

Director - Product Management - AI @ Freshworks
England, United Kingdom
Leigh Smith's Location
Greater Northampton Area, United Kingdom, United Kingdom
Leigh Smith's Contact Details

Leigh Smith personal email

n/a
About Leigh Smith

I am a proven technology executive with significant experience driving explosive revenue growth for the world’s largest technology organisations, industry disrupters, and turnarounds.Throughout my career, I have successfully built market demand for new solutions generating significant revenue streams and deep customer relations.As a collaborative technology leader, I am experienced in structuring and operating effective product and engineering teams. I accelerate revenue by developing the overall go-to-market strategy, and by identifying strategic partnerships and managing through to execution.What sets me apart is that I am an empowering leader who motivates high-performing teams and develops individuals. As a respected C-level advisor, I garner complete trust by displaying integrity and transparency.Select Accomplishments:Vice President – Product and Engineering Added millions in revenue, generated fastest growing pipeline, and developed key partnerships by releasing new, customer relevant market offerings in a challenging market space. Grew the software engineering team by 100% in 12 months. Successfully implemented a hybrid engineering system with outsourced software engineering. Turned a legacy delivery team into a hub for innovation.Microsoft – various roles Tackled the biggest customers in the enterprise and public sector. Developed effective scale relationships in the partner ecosystem.Cisco – EMEA Business Development lead Launched new and emerging products as a market disruptor.Key Competencies:Product Leadership: Effective Communicator | Scaling Teams | Product Design | Go-To-Market | Agile | Data Driven Business Development: Qualification | Bidding | Sales & Service Delivery | Client Relations | Customer Satisfaction | Thought Leadership | Marketing | Program Releases | Analyst Relations | Account Planning |Custom EngagementsOperations: Cost Reduction | Process Improvement & automation | Operating Expense Optimisation Leadership: Coaching | Mentoring | Cross-Functional Teams | Employee Engagement | Vision & Mission | Stakeholder Alignment | Board Relations | M&A

Leigh Smith's Current Company Details
Freshworks

Freshworks

View
Director - Product Management - AI
England, United Kingdom
Website:
freshworks.com
Employees:
8874
Leigh Smith Work Experience Details
  • Freshworks
    Director - Product Management - Ai
    Freshworks
    England, United Kingdom
  • Click
    Chief Technology Officer
    Click Aug 2024 - Present
    United Kingdom
    Spearheading the development and execution of the company's technical strategy, aligning technology initiatives with business objectives.Successfully scaling engineering teams, fostering a collaborative and high-performance culture.Leading the design, implementation, and maintenance of critical technology systems and infrastructure, ensuring optimal performance and reliability.Overseeing the development and delivery of innovative products and features, driving business growth and customer satisfaction.Collaborating closely with cross-functional teams to ensure alignment between technical and business goals.Implementing agile methodologies and DevOps practices to accelerate development cycles and improve quality.Managing budgets and resources effectively to optimize technology investments.
  • Clickdimensions
    Vp Solutions
    Clickdimensions May 2024 - Aug 2024
    United Kingdom
  • Cora Systems
    Head Of Product Development - Deputy Cto
    Cora Systems Sep 2022 - May 2024
    United Kingdom
    Senior leader with responsibility for product and software development within Cora Systems, reporting directly to the CTO / CEO. Total team of 90 individuals with mixed skills covering software development, architecture, infrastructure, design, and support.
  • Microsoft
    Senior Technical Specialist - Employee Experience - Microsoft Viva / Microsoft Teams
    Microsoft Mar 2022 - Sep 2022
    United Kingdom
    I worked as part of the Specialist Technical Unit (STU), we are the leads for technical sales. I work with a small group of people focused on Employee Experience and Collaboration technologies, specifically, Teams and Viva. I also support the security and Azure technical specialists as I have broad industry experience as well as hands-on leadership experience with software development.
  • Pgi
    Pgi Connect - Cto
    Pgi Feb 2019 - Jan 2022
    Uk
    I owned the software product portfolio, which included automated audio, audio integrations, collaboration solutions, events, operator-assisted services, and white glove support. The global revenue for the products was over $120m annually.
  • Modality Systems
    Solutions Director
    Modality Systems Jul 2015 - Feb 2019
    St Albans, United Kingdom
    I had responsibility for all product strategies within the unified communications development practice. I focused the strategy on channel-driven software products. We launched two key products – CustomInvite and Diagnostics – in addition to these core offerings, we developed network assessments, cloud video conferencing, and audio integration services. The software business grew into a $5m annual business within two years.
  • Microsoft
    Solutions Sales Professional - Commercial And Public Sector
    Microsoft Dec 2013 - Jul 2015
    United Kingdom
    Cross vertical Solutions Specialist covering UC solutionsCompete leadVarious public speaking events
  • Cisco
    Business Development Manager - Emea
    Cisco Jan 2011 - Nov 2013
    Uk
    Market analysis, key opportunity identification and early wins for new solutionsRegional lead for Remote Expert and WebEx SocialCompete leadVarious public speaking events
  • Capgemini
    Lead Architect
    Capgemini Sep 2010 - Jan 2011
    Leader of a team of 10 architects focused on UC solutionsKey customer engagement leadCompete lead
  • Microsoft
    Technical Specialist - Enterprise And Partner Group
    Microsoft Sep 2006 - Sep 2010
    Key lead on complex customer opportunitiesPart of the global “insiders” community providing field experience into Product EngineeringAchieved year on year quota and was promoted 4 times in 4 yearsVarious internal awards and public speaking events
  • Phoenix It Services
    Systems Administrator
    Phoenix It Services 2001 - 2007
    Technical lead on secure government contracts.
  • Texon International
    Support
    Texon International 1999 - 2001

Leigh Smith Skills

Unified Communications Enterprise Software Pre Sales Solution Selling Cloud Computing Cisco Technologies Saas Solution Architecture Strategy Microsoft Technologies Business Development Managed Services Management Virtualization It Strategy Data Center Professional Services Microsoft Exchange Outsourcing Partner Management Software As A Service Web 2.0 Voip Program Management Go To Market Strategy Business Alliances System Deployment Itil Cisco Systems Products Infrastructure Team Management Channel Partners Microsoft Products Voice Over Ip Telecommunications Enterprise Architecture Sales Process Integration Strategic Partnerships It Service Management Product Marketing Security Product Management

Frequently Asked Questions about Leigh Smith

What company does Leigh Smith work for?

Leigh Smith works for Freshworks

What is Leigh Smith's role at the current company?

Leigh Smith's current role is Director - Product Management - AI.

What is Leigh Smith's email address?

Leigh Smith's email address is le****@****sco.com

What skills is Leigh Smith known for?

Leigh Smith has skills like Unified Communications, Enterprise Software, Pre Sales, Solution Selling, Cloud Computing, Cisco Technologies, Saas, Solution Architecture, Strategy, Microsoft Technologies, Business Development, Managed Services.

Who are Leigh Smith's colleagues?

Leigh Smith's colleagues are Arul Pragasam, Megan E., Yash Patel, Feroz Khan 🇵🇸, Peter Robertson, Maria Becker, Sniktha Konda.

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