Leila Toledo Email & Phone Number

São José Dos Campos, SP, BR

Remote

Providing B2B customer onboarding, guiding medium-sized companies through the SaaS platform navigation;Customer portfolio management and ensuring that the system SenseData is kept up to date with customer journey data.

São José Dos Campos, São Paulo, Brazil

Customer portfolio management (B2B) through constant relationship, in order to keep engagement and support sales representatives;Creation and presentation of sales training to influence and motivate sales teams;Presented business results, performing scenario and competitors’ analyses to the board.

São José Dos Campos, São Paulo, Brazil

São José Dos Campos, São Paulo, Brazil

Leader of the physician`s relationship team, which aimed to ensure referrals of the services offered to final customers;Contract management with healthcare providers and medical clinics, working in negotiations, activations, cancellations, and renewals. Contracts with over 50 companies in one year;Led the medical visitation team data input into the CRM to.

Campinas, São Paulo, Brazil

Customer portfolio management with about 50 physicians / plastic surgery clinics to visit. Persuade and sell the breast prosthesis line, in addition to building relationship with these customers;Collaborative performance with market intelligence by providing data on customers, substitute products and competing brands for subsequent creation of actions to.

São José Dos Campos, São Paulo, Brazil

Ensuring the success of associated clients in using the contracted service package, and looking for opportunities for cross-selling. Control of member satisfaction and engagement through surveys, visits, and meetings; Performance directed to preventing churn and attracting new members, generating 10% growth in the portfolio in one year.

São Paulo

Expertise in inside sales, participating in the creation of the sector, defining service metrics, frequency of contacts and building a database of customers;Customer portfolio management, dealing with around 40 customers all over Brazil, mainly in the dermatology area, to sell consumables for equipment already purchased and to ensure engagement in the use.

São Paulo E Região, Brasil

Sales prospecting for medical devices, visited dermatology clinics to demonstrate equipment, preparation of commercial proposals and contract negotiations

São Paulo, Brazil

Consulting in strategic program of goals, routine management projects and PDCA methodology;Negotiation of agreements between departments (SLA), definition of performance indicators (KPI) and assist the leaders in construction of action plans to achieve their goals.

Maceió, Alagoas, Brazil

Accounts payable: issuing checks, preparing and organization of payments; Bank reconciliation and Cash Flow; Training of assistants; Contact with suppliers and banks.

Master Of Business Administration - Mba, Commercial Management

MBA presencial em Gestão Comercial

Bacharel, Business Administration And Management, General

Graduação presencial em Administração

Idioma Inglês, English Language

Activities and Societies: English lessons for foreigners Boston Center for Adult Education – Massachusetts, EUA

Cursos Livres, Excel 2013 - Nível Avançado