Reliability Engineer
Current
Jul 2022 - Present
AeroLeads people directory · profile
Johnathan Lara Email & Phone Number
Reliability Engineer at ServiceNow, Inc.
at
ServiceNow
1 work email found
@servicenow.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Reliability Engineer at ServiceNow, Inc.
Location
Fort Worth, Texas, United States
Company size
Who is Johnathan Lara? Overview
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Quick answer
Johnathan Lara is listed as Reliability Engineer at ServiceNow, Inc. at ServiceNow, a company with 13421 employees, based in Fort Worth, Texas, United States. AeroLeads shows a work email signal at servicenow.com and a matched LinkedIn profile for Johnathan Lara.
Johnathan Lara previously worked as Reliability Engineer at Servicenow and IT Specialist at Weaver Consultants Group. Johnathan Lara holds Bachelor Of Arts - Ba, Computer Information Science from Dallas Baptist University.
Company email context
Email format at ServiceNow
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{first}.{last}@servicenow.com
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AeroLeads found 1 current-domain work email signal for Johnathan Lara. Compare company email patterns before reaching out.
Profile bio
About Johnathan Lara
I am a Computer Information Science graduate from Dallas Baptist University with a strong foundation in the field. Currently employed as a Reliability Engineer at ServiceNow, Inc., I am dedicated to leveraging my technical expertise and problem-solving skills to contribute meaningfully to the Information Technology industry.As a Reliability Engineer, I manage and resolve challenging issues for the ServiceNow Technical Support team, focusing on performance and instance availability. I serve as the final point of escalation within the technical support department, exhibiting a demonstrated ability to diagnose performance degradation and troubleshoot complex technical issues.Being customer-facing, this role demands strong interpersonal skills alongside technical prowess. I am adept at quickly grasping the ServiceNow platform and effectively collaborating with high-value customer administrators and developers. Additionally, I am learning JavaScript and possess an understanding of basic networking and system administration. Fluent in English, Spanish, and Portuguese, I excel in cross-cultural communication and collaboration.Beyond work, I am passionate about music, fitness, soccer, and travel. I am always enthusiastic about connecting with like-minded professionals, exchanging insights, and exploring new opportunities. Please feel free to reach out and initiate a conversation!
Listed skills include Leadership, Team Building, Sublime, Social Media, and 25 others.
Current workplace
Johnathan Lara's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
4 roles
Johnathan Lara work experience
A career timeline built from the work history available for this profile.
It Specialist
- Served as the initial response to customer tickets via phone and email, and escalated issues when needed to other appropriate company engineers
- Maintained the company's UniTrends back up servers
- Created new employee accounts through Active Directory and Microsoft 365 Suite, as well as assigning them licenses for different products
- Imaged and deployed all PCs that were set to be integrated with the company
Dec 2020 - May 2022
It Account Manager
- Managed my own time and activities and quickly learned the company’s software that I was supporting through training modules and tests
- Managed multiple accounts by setting them up with our product and providing IT support remotely and through phone calls
- Built multiple reports on customer information using Microsoft Word and Excel
Nov 2018 - Apr 2019
Database Programmer
- Used TrackIt for customer support tickets, which included troubleshooting remotely
- Created data reports using SQL queries from the university database for staff/faculty
- Communicated with faculty/staff through email and telephone to troubleshoot the Colleague online data environment. Active Directory was used for this function
Dec 2015 - Jun 2018
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 13421 employees →
TM
Tracey Martinez, Mba
Colleague at Servicenow
Neptune Beach, Florida, United States, United States
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YS
Yashaswini Sanaboyina
Colleague at Servicenow
Hyderabad, Telangana, India, India
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VG
Vijaya Gopisetty
Colleague at Servicenow
Hyderabad, Telangana, India, India
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KW
Karen Wyatt
Colleague at Servicenow
Furlong, Pennsylvania, United States, United States
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JR
Jayaramakrishnan Rajagopal
Colleague at Servicenow
Chennai, Tamil Nadu, India, India
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MA
Megha Agrawal
Colleague at Servicenow
Hyderabad, Telangana, India, India
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JB
Jean-Christophe Borel
Colleague at Servicenow
Greater Bordeaux Metropolitan Area, France, France
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BB
Bob Bamford
Colleague at Servicenow
San Diego, California, United States, United States
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EG
Elizabeth Grande Cassidy
Colleague at Servicenow
St Paul, Minnesota, United States, United States
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PF
Paul Fipps
Colleague at Servicenow
United States, United States
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Tracey Martinez, Mba
Colleague at Servicenow
Neptune Beach, Florida, United States, United States
View →
YS
Yashaswini Sanaboyina
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
VG
Vijaya Gopisetty
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
KW
Karen Wyatt
Colleague at Servicenow
Furlong, Pennsylvania, United States, United States
View →
JR
Jayaramakrishnan Rajagopal
Colleague at Servicenow
Chennai, Tamil Nadu, India, India
View →
MA
Megha Agrawal
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
JB
Jean-Christophe Borel
Colleague at Servicenow
Greater Bordeaux Metropolitan Area, France, France
View →
BB
Bob Bamford
Colleague at Servicenow
San Diego, California, United States, United States
View →
EG
Elizabeth Grande Cassidy
Colleague at Servicenow
St Paul, Minnesota, United States, United States
View →
PF
Paul Fipps
Colleague at Servicenow
United States, United States
View →
2 education records
Johnathan Lara education
Bachelor Of Arts - Ba, Computer Information Science
Associate Of Arts - Aa, Spanish
FAQ
Frequently asked questions about Johnathan Lara
Quick answers generated from the profile data available on this page.
What company does Johnathan Lara work for?
Johnathan Lara works for ServiceNow.
What is Johnathan Lara's role at ServiceNow?
Johnathan Lara is listed as Reliability Engineer at ServiceNow, Inc. at ServiceNow.
What is Johnathan Lara's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Johnathan Lara at ServiceNow.
Where is Johnathan Lara based?
Johnathan Lara is based in Fort Worth, Texas, United States while working with ServiceNow.
What companies has Johnathan Lara worked for?
Johnathan Lara has worked for Servicenow, Weaver Consultants Group, Passare, and Dallas Baptist University.
Who are Johnathan Lara's colleagues at ServiceNow?
Johnathan Lara's colleagues at ServiceNow include Tracey Martinez, Mba, Yashaswini Sanaboyina, Vijaya Gopisetty, Karen Wyatt, and Jayaramakrishnan Rajagopal.
How can I contact Johnathan Lara?
You can use AeroLeads to view verified contact signals for Johnathan Lara at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Johnathan Lara attend?
Johnathan Lara holds Bachelor Of Arts - Ba, Computer Information Science from Dallas Baptist University.
What skills is Johnathan Lara known for?
Johnathan Lara is listed with skills including Leadership, Team Building, Sublime, Social Media, Public Speaking, Windows, Microsoft Powerpoint, and Event Planning.
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