Leonard Thompson
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Leonard Thompson Email & Phone Number

Customer Service Specialist at WorldWideTech at WorldWideTech
Location: Methuen, Massachusetts, United States 5 work roles 2 schools
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Current company
Role
Customer Service Specialist at WorldWideTech
Location
Methuen, Massachusetts, United States

Who is Leonard Thompson? Overview

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Quick answer

Leonard Thompson is listed as Customer Service Specialist at WorldWideTech at WorldWideTech, based in Methuen, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Leonard Thompson.

Leonard Thompson previously worked as Customer Service Specialist at Worldwidetech and Rideshare Driver at Lyft. Leonard Thompson holds Associate'S Degree, Computer Science In Computer Engineering from Middlesex Community College.

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Email format at WorldWideTech

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WorldWideTech

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Profile bio

About Leonard Thompson

Leonard Thompson is a Customer Service Specialist at WorldWideTech at WorldWideTech.

Current workplace

Leonard Thompson's current company

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WorldWideTech
Worldwidetech
Customer Service Specialist at WorldWideTech
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5 roles

Leonard Thompson work experience

A career timeline built from the work history available for this profile.

Rideshare Driver

Current
Lyft

Adjusted routes to avoid heavy traffic or road construction.Provided excellent customer service to passengers, ensuring a pleasant and safe experience.Communicated warmly with passengers during trip to provide pleasant experience.Performed administrative duties such as data entry, order processing, billing inquiries, account maintenance.Resolved escalated customer issues quickly and efficiently while adhering to company policy.Developed effective relationships with customers through active listening, problem-solving, and follow up communication.Maintained up-to-date knowledge of industry trends, best practices, regulatory requirements and technological advances.Analyzed operational performance data to identify areas for improvement, set objectives and develop action plans.Created a culture of continuous improvement through regular coaching sessions with team leads and managers.Successfully handled high-volume calls from delinquent customers.

Sep 2017 - Present

Customer Service Specialist

Worldwide Tech, Inc.
Apr 2021 - Jul 2023

Chief Operating Officer

Gt Shipping Llc
May 2018 - Feb 2021

Collections Agent

Ccs
Jan 2016 - Feb 2021
2 education records

Leonard Thompson education

Associate'S Degree, Computer Science In Computer Engineering

Middlesex Community College

High School Diploma, Business, Management, Marketing, And Related Support Services

Lawrence High School
FAQ

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What company does Leonard Thompson work for?

Leonard Thompson works for WorldWideTech.

What is Leonard Thompson's role at WorldWideTech?

Leonard Thompson is listed as Customer Service Specialist at WorldWideTech at WorldWideTech.

Where is Leonard Thompson based?

Leonard Thompson is based in Methuen, Massachusetts, United States while working with WorldWideTech.

What companies has Leonard Thompson worked for?

Leonard Thompson has worked for Worldwidetech, Lyft, Worldwide Tech, Inc., Gt Shipping Llc, and Ccs.

How can I contact Leonard Thompson?

You can use AeroLeads to view verified contact signals for Leonard Thompson at WorldWideTech, including work email, phone, and LinkedIn data when available.

What schools did Leonard Thompson attend?

Leonard Thompson holds Associate'S Degree, Computer Science In Computer Engineering from Middlesex Community College.

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