Leonardo Rodriguez Email & Phone Number

Cincinnati, Oh, Us

As an Account Executive I was responsible for finding new business opportunities and managing customer relationships. I was directly responsible for the preservation and expansion of our customer base.- Created detailed business plans designed to attain predetermined goals and quotas.- Managed the entire sales cycle from finding a client to securing a deal.- Unearth new sales opportunities through networking and turn them into long-term partnerships.- Presented products to prospective clients while building a strong long term healthy relationship.- Provided professional after-sales support to maximize customer loyalty.- Remained in regular contact with my clients to understand and meet their needs.- Responded to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.- Negotiated agreements and kept records of sales and data for future upsells. - Created detailed business plans to reach predetermined goals and quotas.- Managing the entire sales cycle from finding a potential client to securing a deal.- Unearthing new sales opportunities through networking and turning them into long-term partnerships.

As an SDR, l play a crucial role in driving revenue growth and building strong client relationships. Responsibilities: - Conducted outbound prospecting activities to identify and qualify new business opportunities. - Engaged with potential customers via cold call, email, and social media to educate them about ServiceTitan's customer communication platform and its benefits. - Collaborated with Account Executives to develop and execute strategic sales plans and achieve sales targets. - Conducted thorough research on target accounts and industries to understand their pain points and tailor sales pitches accordingly. - Utilized CRM tools and sales enablement software such as SalesForce, SalesLoft, Outreach, LinkedIn Sales Navigator, and Outreach to track and manage leads, opportunities, and customer interactions. - Effectively communicated ServiceTitan's value proposition and differentiators to potential customers, showcasing how our solutions can address their specific needs. - Built and nurtured strong relationships with prospects, providing exceptional customer experiences throughout the sales process. - Collaborated with marketing teams to optimize lead generation strategies and campaigns. - Was always up-to-date with industry trends and competitor activities to identify new market opportunities to stay ahead of the competition. - Provided feedback to the product and marketing teams based on customer insights and market feedback to drive product enhancements and improve overall sales effectiveness.

As an Account Executive I was responsible for finding new business opportunities and managing customer relationships. I was directly responsible for the preservation and expansion of our customer base.- Created detailed business plans designed to attain predetermined goals and quotas.- Managed the entire sales cycle from finding a client to securing a deal.- Unearth new sales opportunities through networking and turn them into long-term partnerships.- Presented products to prospective clients while building a strong long term healthy relationship.- Provided professional after-sales support to maximize customer loyalty.- Remained in regular contact with my clients to understand and meet their needs.- Responded to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.- Negotiated agreements and kept records of sales and data for future upsells. - Created detailed business plans to reach predetermined goals and quotas.- Managing the entire sales cycle from finding a potential client to securing a deal.- Unearthing new sales opportunities through networking and turning them into long-term partnerships.

Cincinnati, Ohio, United States

As a Senior SDR, l played a crucial role in driving revenue growth and building strong client relationships. Responsibilities: - Conducted outbound prospecting activities to identify and qualify new business opportunities. - Engaged with potential customers via cold call, email, and social media to educate them about Podium's customer communication platform and its benefits. - Collaborated with Account Executives to develop and execute strategic sales plans and achieve sales targets. - Conducted thorough research on target accounts and industries to understand their pain points and tailor sales pitches accordingly. - Utilized CRM tools and sales enablement software such as SalesForce, SalesLoft, Outreach, LinkedIn Sales Navigator, and Outreach to track and manage leads, opportunities, and customer interactions. - Effectively communicated Podium's value proposition and differentiators to potential customers, showcasing how our solutions can address their specific needs. - Built and nurtured strong relationships with prospects, providing exceptional customer experiences throughout the sales process. - Collaborated with marketing teams to optimize lead generation strategies and campaigns. - Was always up-to-date with industry trends and competitor activities to identify new market opportunities to stay ahead of the competition. - Provided feedback to the product and marketing teams based on customer insights and market feedback to drive product enhancements and improve overall sales effectiveness.

Cincinnati, Ohio, United States

As the Director of Operations, I played a pivotal role in overseeing and optimizing the operational efficiency over our Cincinnati location. Responsibilities: - Developed and implemented strategic plans to drive operational excellence and ensure the highest level of customer satisfaction. - Led and managed a team of 20+ operational staff, providing guidance, coaching, and support to drive performance and achieve business objectives. - Established and maintained standard operating procedures (SOPs) to streamline processes and ensure compliance with industry regulations and company policies. - Monitored and analyzed key performance indicators (KPIs) to identify areas for improvement and drive operational efficiency. - Collaborated with cross-functional teams, including sales, marketing, and customer service, to align operational strategies with overall business goals. - Oversaw inventory management, procurement, and vendor relationships to ensure timely and cost-effective delivery of supplies and equipment. - Implemented quality control measures to maintain high service standards and ensure adherence to safety protocols. - Stayed up to date with industry trends and best practices to drive innovation and continuous improvement within the organization. Requirements:

Knox County, Tennessee, United States

As an Inside Sales Representative, I played a vital role in driving sales growth and providing exceptional customer service. Responsibilities: - Conducted inbound sales calls from prospective customers to educate them about ClearDefense Pest Control's services, products, and annual subscription agreements.- Built and maintained strong relationships with potential customers, understanding their needs and providing tailored solutions. - Effectively communicated the value proposition of ClearDefense Pest Controls services, addressing customer concerns and objections. - Qualified leads and opportunities, ensuring they meet the company's target customer profile. - Collaborated with the field technician team to coordinate appointments and provide necessary information to facilitate successful sales visits. - Utilized CRM tools such as PestRoutes, Quickbooks, Excel, and SalesForce to manage and track customer interactions, leads, and sales activities. - Stay up to date on industry trends, pest control methods, and competitor activities to effectively position ClearDefense Pest Control as a market leader. - Achieved and exceeded weekly sales targets, consistently delivering strong results. - Collaborated with marketing teams to optimize lead generation strategies and campaigns. - Provided exceptional customer service, promptly addressing customer inquiries and resolving any issues that arise. - Continuously enhanced my product knowledge and sales skills through training and professional development opportunities.

Knox County, Tennessee, United States

As a Door To Door Sales Representative, l played a crucial role in driving revenue growth and building strong client relationships. Responsibilities:- Conducted door-to-door visits to residential areas (B2C) and businesses (B2B) to promote our products/services and generate new business. - Engaged with potential customers in a friendly and professional manner, effectively communicating the benefits and features of our offerings. - Provided accurate and detailed information about our products/services, and subscriptions addressing any questions or concerns raised by potential customers. - Maintained a positive and enthusiastic attitude while overcoming objections and rejections. - Recorded and documented customer interactions, including contact information and feedback, in an organized and timely manner. - Collaborated with the sales team to provide them with objection handling which helped contribute to achieving our team sales targets. - Stayed up to date on industry trends, product knowledge, and competitor information to effectively position our offerings and differentiate ourselves in the market. - Continuously improved and refined sales techniques through training and feedback sessions. - Sold over 300 subscriptions/new accounts in 7 months of door knocking.- Accounted for $150,000 in revenue in 7 months of door knocking.

Knoxville, Tennessee, United States

As an Outbound Sales Representative, I will played a crucial role in driving sales growth and building strong customer relationships. Responsibilities: - Conducted outbound sales calls to prospective customers, promoting Ferguson Plumbing's products and services. - Identified and qualified leads, understanding customer needs and providing tailored solutions. - Utilized effective sales techniques to overcome objections and close sales, consistently achieving or exceeding sales targets. - Built and maintained strong relationships with customers, providing exceptional customer service and ensuring customer satisfaction. - Collaborated with internal teams, including purchasing and logistics, to ensure timely and accurate order fulfillment. - Stayed up to date on product knowledge, industry trends, and competitor activities to effectively position Ferguson Plumbing as a market leader. - Collaborated with the marketing team to optimize lead generation strategies and campaigns. - Provided accurate and timely sales reports and forecasts to management. - Continuously enhanced my sales skills and product knowledge through training and professional development opportunities.