Leslie Street Email & Phone Number

Calgary, Alberta, Canada

• Work with international clients in various industries including construction, mining, and oil and gas. • Apply principles of usability engineering to client documents to measurably reduce comprehension errors and performance errors and to increase safety.• Collect source data through subject matter expert interviews and research of online publications and documents.• Write and edit operating instructions, maintenance instructions, procedures, processes, and other required client documents.

Calgary, Ab

• Worked with project teams on multiple system implementations including transit, housing, enterprise asset management and financial. • Consulted with subject matter experts to collect and validate user requirements. • Collected source data through research of online publications and documents.• Wrote documentation to support system implementations, including standards and processes. • Created sustainment training documentation for system users, including procedures, work instructions, How to Guides. • Edited reports, publications, proposals, and correspondence to ensure quality, clarity of content, consistency of format and accuracy of grammar.

Calgary, Alberta, Canada

• Edited engineering specifications for municipal transit project.• Consulted with subject matter experts in multiple stakeholder groups to collect and validate user requirements.

Calgary, Alberta, Canada

• Wrote job descriptions for field operational staff.• Consulted with subject matter experts to collect and validate user requirements.

Calgary, Ab

• Reviewed and revised curriculum for petroleum production accountant certification program.

Calgary, Alberta, Canada

• Reviewed and edited Band bylaws.

Calgary, Ab

• Designed and created paper-based and video training materials for employee direct access and benefits open enrollment for Workday HCM implementation project.

Bachelor Of Commerce (B.Com.), Human Resources & Economics, Honours

Extension Certificate Program, Technical Writing

Activities and Societies: Member of the Society for Technical Communication - Alberta Chapter