Lex Davis Email & Phone Number

Toronto, Ontario

Toronto, Ontario

 Prepare written complex analysis and developing recommendations for Senior Management. Maintain knowledge to manage AML programs for multiple, significant complex businesses, functional areas and/or global business lines. Maintains industry knowledge and industry awareness. Support in determining risk exposure, mitigation, and controls for new.

Toronto, Canada Area

 Reviewed and resolved consumer and business telecommunications complaints after interaction between the complainant and the service provider have failed to produce a satisfactory outcome. Investigated complaints, communicated (orally and in writing) with the parties involved in the dispute and attempted to “mediate” a successful resolution

Toronto, Canada Area

 Acted as a service contact for operations counterparts and react responsively to operational issue escalation and identified problem trends. Contributed to root cause investigation for escalated issues. Maintained detailed knowledge of existing operational workflows and contribute to operational assessments of proposed changes and/or promotional.

Bachelor Of Arts (B.A.), Political Science And Government

Human Resources Management/Personnel Administration, General