Liam Devine Email & Phone Number

Glasgow, United Kingdom

• Employed on a contracting basis, working in the administrative support team on a financial review project, my main duties and responsibilities were:
• Managing assigned cases, supporting the resolution of complex regulatory risks and issues:
• Researching, gathering and presenting data relevant to the customer complaint;
• Ensuring the complaint handling process is complete and sufficient data has been gathered to ensure full investigation can be completed;
• Gathering information to deadlines and quality standards, along with output standards; and
• Processing figures, carrying out analysis and produce reports.

Glasgow

• My main duties and responsibilities were varied, with continuation from my previous role, including:
• Sourcing data to develop the evidence base;
• Coordinating source data to populate the evidence base;
• Interrogation of data, as required, for report and presentation production and presentation;
• Coordinating work plans for the Evidence Base team;
• Project managing the improvement of the LMI Legacy products from my previous role;

Glasgow, United Kingdom

• Duties and responsibilities:
• Supporting the development and undertaking project administration of two rounds of Regional Skills Assessments (RSAs), in 2015/16 and 2016/17. In 2016/17 I played a key part in the production of the RSA slidepacks.
• Playing a key role in the authoring and production of the Jobs and Skills in Scotland report, first produced for the Board of Skills Development Scotland, then for an external audience.
• Interrogation of data related to Labour Market Intelligence (LMI) for production of various reports and presentations (including regional analysis of data for external partners such as colleges, Local Authorities and.
• Playing a key role in the transfer of LMI responsibility to the Evidence Base team, including responsibility for the LMI Legacy products (Monthly Unemployment Briefing, North East Unemployment update, Labour Market.
• Coordination and support of the RSA Steering Group and Highlands and Islands Evidence Base Advisory Group.

Glasgow

Glasgow, United Kingdom

Inverness, United Kingdom

• My duties and responsibilities in this role were:
• To work with key stakeholders in the Election Planning Team and the Election Office to develop, monitor and implement key stages as detailed in the Election project Plan and Risk Register.
• Maintain and update when necessary the Election Project Plan and Risk Register for both the European Parliamentary Elections and the Scottish Independence Referendum.
• To promote the work of the Elections Office, via offline and online mediums i.e. social media and the Highland Council Elections website.
• General administrative tasks - maintaining databases, desk based research, drafting letters, daily use of the Microsoft Office package and use of website content management systems.
• Event Development and Management - booking venues used for elections, including for training, for polling stations and for the counting of votes. Also included organisation and set up of aforementioned venues. This.

Oban

• My duties and responsibilities in this role were:
• Supporting and training members of the public, mainly the elderly, to improve their computing and internet skills. This was done via drop in and booked sessions at AVA offices in Oban and throughout Argyll, as well as.
• Managing, mobilising and training volunteers involved in the project.
• Report writing for various aspects of the project as well as developing feedback and survey systems for clients involved in the project – report presented at AGM as well as referenced in funding applications.
• General administrative tasks, such as booking and organisation of the aforementioned training sessions, via face to face contact, telephone and email.