Lindsey Davis Email & Phone Number

Proactively recruited to return to the company to deliver training to more than 400 retail partners in North America and the Caribbean. Delivered training in areas including product knowledge, goal setting, sales techniques, and passion for the brand to drive sell-though, revenues and profitability for Hearts On Fire and its partners. Facilitated training to sales staff and ensured the execution and effective implementation of enterprise-wide learning solutions to support business strategies. Spearheaded the development of multiple training modules. Utilized adult learning theory to effectively engage participants and create a positive learning environment.Trained, developed, and motivated staff in exceeding customer expectations and production goals.Evaluated training effectiveness to ensure learning outcomes were achieved in support of organizational goals and objectives. Consistently delivered training initiatives that produced tangible results and drove business forward. The Most Passionate Player Award (MVP), 2016.In February 2020, Hearts On Fire made the difficult decision to undergo a significant restructuring and my position, along with several others, was eliminated. I am eager to continue my professional career and am very excited about the next opportunity

Fort Lauderdale, Fl

Prospected and managed business in the Southeast Territory of the United States with significant emphasis on delivering training to retail partners and cruise ship gift shop personnel to drive revenues. Training Accountabilities▬▬▬▬▬▬▬▬▬▬✓ Served as resource to current accounts for on-site marketing, inventory recommendations, and product training.✓ Developed and implemented sales strategies and employee incentive programs.✓ Conducted and updated training materials for the Caribbean and US market.Key Sales Initiatives ▬▬▬▬▬▬▬▬✓ Participated in the planning of trade shows, territory meetings, special events, and trunk shows.✓ Proactively contacted regional retailers with both cold and warm sales calls to increase customer base. ✓ Ensured customer satisfaction and grew business with follow-up calls and proactive assessment of business needs vs. challenges.

Proactively recruited to manage a portfolio of 30+ accounts in the luxury jewelry retail market generating $4MM in annual sales. Training Accountabilities▬▬▬▬▬▬▬▬▬▬✓ Position required 50% travel to retail stores to conduct brand and sales training, assess merchandising layout, discuss marketing opportunities, and recommend incentive plans. ✓ Evaluated and advised on each account’s marketing plans, training programs, staffing, compensation, incentives, visual merchandising, product assortment, and business environment.✓ Trained staff on products and sell-through strategies to increase market share. Used broad exposure in the competitive landscape and the luxury goods market to provide insight to business owners that drove retail sell-through.Key Sales Initiatives ▬▬▬▬▬▬▬▬✓ Effectively promoted new brand initiatives and maintained brand consistency throughout the market.✓ Attended trade shows to meet with current clients and potential prospects to increase brand awareness and showcase new products.✓ Consistently a top performer in the organization, meeting and exceeding monthly, quarterly, and annual goals.

Fort Lauderdale, Fl

Proactively recruited for cruise industry expertise to champion marketing efforts in a newly created position within the organization. Planned and supported local, regional, and international marketing initiatives. Emphasis on revamping the entire training program and implementing new, innovative marketing strategies to maximize product sell-through and drive revenues.Training Accountabilities▬▬▬▬▬▬▬▬▬▬✓ Trained staff and shopping guides on selling techniques, brand awareness, product placement, and cruise ship relations.✓ Delivered company presentations at industry events to educate partners on products and advance sell-through.✓ Provided sales staff with continuous ongoing coaching to ensure all sales targets were achieved.✓ Created training materials including scripts and media for shopping programs onboard all cruise lines.Key Marketing Initiatives ▬▬▬▬▬▬▬▬▬▬✓ Created and managed marketing strategies and product awareness for the company’s involvement in the cruise ship shopping program for over 60 locations throughout the Caribbean.✓ Analyzed and monitored the performance of each cruise ship in the shopping program. ✓ Utilized innovative leadership to identify hidden opportunities, conceptualize cutting-edge marketing approaches, and win market share for the brand.✓ Traveled regularly to launch new marketing programs and support existing promotions.✓ Designed, developed and implemented the Ambassador Program, an incentive program for local promoters.

Provided informative sales-driven presentations to groups of 500+ guests onboard cruise ships to motivate them to shop ashore in ports of call. Promoted and represented a large portfolio of merchant and brand partners to cruise ship guests.Key Sales & Training Initiatives ▬▬▬▬▬▬▬▬▬▬▬▬✓ Consistently met and exceeded weekly sales targets, generating $10MM in net revenue annually.✓ Motivated cruise ship guests to shop ashore within manufacturer establishments. Served as the onboard concierge to customers and a subject matter expert regarding branded merchandise. ✓ Developed and maintained relationships with shore-side advertisers, such as retailers and luxury brands in tax and duty free markets.✓ Operated the shore-side shopping revenue program onboard cruise ships with over 100 clients in Caribbean ports of call.✓ Selected by President and Vice President as first Shopping Guide on Disney Cruise Lines, January 2010.Public Speaking/Presentations▬▬▬▬▬▬▬▬▬▬▬▬✓ Presented hour-long creative and informative shopping ashore sales presentations resulting in pre-sale of merchandise. ✓ Delivered educational seminars on diamonds, gemstones, luxury brands and timepieces. ✓ Hosted the onboard shopping TV channel, wrote scripts and TV commercials and hosted VIP events onboard.

✓ Created a supply management computer program to aid the Afghan National Army in implementing and controlling their supplies.✓ Served in an active duty assignment in Kabul, Afghanistan, 07/2004-08/2005.✓ Perfect Score on Army Physical Fitness Test, 2002, 2004, 2005, and 2007.✓ Army Commendation Medal, 01/2005; Army Achievement Medal, 07/2005; and Combat Action Badge, 07/2005.Soldier of the Month, 04/2005.