Responsble for defining the framework for project management i Modern Workplace and executing various projects within the IT-Infrastructure and Modern Workplace fields. This included project planning, resource management, communication management, quality and risk management.

Coordination of all IT tasks and projects to ensure progress (Intranet/Sharepoint implementation, Servicedesk-system registration and reporting, etc.) Formulation of IT policies regarding security and practice. Administration and point of contact on service agreements with IT suppliers.

Project manager and coordinator on development and optimization of global CRM system and roll-out on all Nordic markets (incl. Germany)Establishing CRM work-processes for different markets and departments, supported by adapted and new featuresDaily support of all users (mainly the Nordic markets, but also globally)Chaired and coordinated global SuperUser meetingsIn charge of and coordinator of IT-course for all usersSupporting sales in AX with trouble-shooting issues, mapping procedures and correcting quotes and orders.

CRM Microsoft Dynamics implementation and integration with AX, DMS, testing and reporting.Daily support and training of users.

Mapping sales and logistics processes and procedures. Ensuring quality of data in CRM. Creation of user guides and establishing new processes between integrated systems (CRM and ERP system). Supporting sales by correcting pricelist, quotes and orders.

Project management and coordination.Research-based market and competitor analysis.Strategy planning based on development potential.

Day manager of restaurant. Customer service and personnel coordination.

Private teaching mentor for public and high school students. Creative planning and adaption of subjects to fit the individual student. Subjects taught: Danish, English, History and Social Science.

Organization of cases files, client contact and calendar booking.

Sales and service