Lauren O'Brien

Lauren O'Brien Email and Phone Number

Salesforce Wizard @InvoiceCloud & Co-Host of Who Are You: A CSI Podcast @ InvoiceCloud, Inc.
braintree, massachusetts, united states
Lauren O'Brien's Location
Pawtucket, Rhode Island, United States, United States
Lauren O'Brien's Contact Details
About Lauren O'Brien

Salesforce and Marketing Automation Specialist with close to a decade of experience in a range of industries including SaaS, manufacturing, professional services, and non-profit. Dedicated to leveraging Salesforce, and/or marketing automation software, to improve business processes, provide critical and insightful data, and encourage usage and adoption across all users of the platforms.

Lauren O'Brien's Current Company Details
InvoiceCloud, Inc.

Invoicecloud, Inc.

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Salesforce Wizard @InvoiceCloud & Co-Host of Who Are You: A CSI Podcast
braintree, massachusetts, united states
Website:
invoicecloud.com
Employees:
214
Lauren O'Brien Work Experience Details
  • Who Are You: A Csi Podcast
    Co Host
    Who Are You: A Csi Podcast May 2023 - Present
    Co-host of an indie podcast which reviews the popular television series CSI: Crime Scene Investigation. I have seen CSI through and through around 3-4 times and my co-host, Nick, is watching these episodes for the very first time. New podcast episodes are released every Monday morning.
  • Invoicecloud, Inc.
    Salesforce Engagement Manager
    Invoicecloud, Inc. Jul 2021 - Present
    Braintree, Massachusetts, United States
    Manage a team of Salesforce Administrators to support users in three separate Salesforce Orgs by assisting with reports and dashboards, building and improving automation, training, implementing and streamlining processes, assisting with encountered bugs/issues, and ensuring that the end users get the most they can from utilizing Salesforce and its related tools/products.
    View
  • Invoice Cloud, Inc.
    Salesforce Administrator
    Invoice Cloud, Inc. Jun 2019 - Jul 2021
    Earned the title "Salesforce Wizard" by partnering with Sales, Operations, Customer Success, and Marketing to understand what they wanted from Salesforce and using these requirements providing improvements and enhancements including a migration to Lightning, reports and dashboards focused on data points crucial to their section of the business, automation such as Process Builders, Workflow Rules, and Flow, and focused and relevant training so end users can feel more confident in using the system and trusting its data.
    View
  • Lauren In The Cloud Llc
    Salesforce Consultant
    Lauren In The Cloud Llc Apr 2019 - Oct 2022
    Braintree, Massachusetts
    Offering Salesforce Consulting services to small to medium B2B businesses who need Salesforce administration assistance whether it's implementation concerns, building reports and dashboards, creating Workflow Rules, Validation Rules, or Process Builders, help with data quality, or installing new packages and/or plug-ins. I bring 9 years of Salesforce Administration across several industries to the table and can help make Salesforce work better for you and your business.
  • Congruity
    Salesforce Administrator
    Congruity Oct 2018 - Jun 2019
    In charge of the health, promotion, and growth of Salesforce and all connected products and applications. Work closely with Sales, Service, and Operations to ensure they, and their teams, are getting the highest return using Salesforce which includes building reports and dashboards, creating workflow rules and process builders, editing objects to support new and improved processes, In addition, work with in-house, and consultant developers to coordinate projects that require Apex to accomplish.
  • Salary.Com
    Sales And Marketing Operations Manager
    Salary.Com Oct 2017 - Oct 2018
    Greater Boston Area
    Manage a small team which is responsible for all aspects of administering Salesforce, and assisting with our marketing automation platform, including building reports and dashboards, configuration, training end users, troubleshooting, and implementing automation to help improve the system and its' processes to support the company's goals.
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  • Sturtevant Inc.
    Marketing Analyst
    Sturtevant Inc. Jan 2015 - Oct 2017
    Hanover, Ma
    Responsible for managing the inbound marketing strategy including but not limited to developing and rolling out our marketing automation software, building a lead scoring and grading model, and creating processes within Salesforce and Pardot to handle the flow of leads through the systems.Also assist in writing content primarily utilized in emails and landing pages.
    View
  • Swipely
    Sales Operations Analyst
    Swipely Jul 2014 - Jan 2015
    Providence, Rhode Island Area
    Worked alongside the Sales Operations VP to manage the company's instance of Salesforce, Marketo, and several other SaaS products. This management included creating new users, training new employees, generating reports, customizing Salesforce for newly created departments within the company, building custom objects, and writing formulas and workflow rules. Attended meetings with all departments to ensure processed within Salesforce, Marketo, and other products were meeting, and improving, business goals.
  • Bright Horizons
    Crm Specialist (Salesforce Administrator)
    Bright Horizons Jan 2012 - Jul 2014
    Watertown, Ma
    Part of a small team of Salesforce Administrators responsible for managing three separate Salesforce instances (two B2B and one B2C) and supporting our users so the tool is best utilized driving results for the business. Within the team, key responsibilities are data quality and marketing operations as I am also the main Marketo Administrator in addition to being a Salesforce Administrator. Work with members from other business groups to assess our data needs and then draft and execute solutions including monthly data clean-ups. As the Marketo Administrator for the company's B2B business, I build and manage campaigns, nurture tracks, smart lists, alerts, manage the Salesforce/Marketo sync, and create reports and deliver analytics as needed.
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  • Bright Horizons
    Partnership Services Administrative Coordinator
    Bright Horizons Sep 2010 - Jan 2012
    Provided administrative support for three Senior Vice Presidents by managing and scheduling meetings, drafting and editing presentations, handling invoices and expenses, and fielding phone calls. Special projects were assigned from different departments including Marketing and Client Engagement.
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  • The Bollard Group, Llc
    Administrative Assistant
    The Bollard Group, Llc Feb 2009 - Sep 2010
  • A-One Specialty Medical
    Office Manager
    A-One Specialty Medical Mar 2007 - Feb 2009

Lauren O'Brien Skills

Salesforce.com Microsoft Excel Social Networking Administrative Assistants Office Management Nonprofits Human Resources Training Project Management Community Outreach Administrative Support Social Media Interpersonal Savvy Data Entry Excel Quickbooks Word Marketing Automation Demandtools Silverpop Engage Marketo Data Quality Pardot

Lauren O'Brien Education Details

Frequently Asked Questions about Lauren O'Brien

What company does Lauren O'Brien work for?

Lauren O'Brien works for Invoicecloud, Inc.

What is Lauren O'Brien's role at the current company?

Lauren O'Brien's current role is Salesforce Wizard @InvoiceCloud & Co-Host of Who Are You: A CSI Podcast.

What is Lauren O'Brien's email address?

Lauren O'Brien's email address is la****@****ons.com

What is Lauren O'Brien's direct phone number?

Lauren O'Brien's direct phone number is +133998*****

What schools did Lauren O'Brien attend?

Lauren O'Brien attended University Of Massachusetts Dartmouth, Randolph High School, Trailhead By Salesforce.

What are some of Lauren O'Brien's interests?

Lauren O'Brien has interest in Party Walsh, Rapid Response Team For Animals, Long Trail Canine Rescue, Disneyfoodblog, Pet Adoption Events By Stefani, Dragon Of The Day, Community, Pilonidal Cyst Clinic, Gigi's Journey To Recovery, Band.

What skills is Lauren O'Brien known for?

Lauren O'Brien has skills like Salesforce.com, Microsoft Excel, Social Networking, Administrative Assistants, Office Management, Nonprofits, Human Resources, Training, Project Management, Community Outreach, Administrative Support, Social Media.

Who are Lauren O'Brien's colleagues?

Lauren O'Brien's colleagues are Nick Oettinger, Orlando Martinez, Christopher John Ison, Cindy O'donnell, Amber Mgani, John Whitworth, Julissa Mijares.

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