Lisel S. Email & Phone Number

Portland, Oregon Metropolitan Area

Business analyst, project manager and leadership liaison for point-of-sale system implementation at major retailer.Managed highly complex systems projects in a large scale environment Executed business operations process change Implemented web-based softwarePrioritized deliverables in order to achieve maximum benefit with limited resourcesImpacted project success by analyzing data and identifying insights Enabled a shared understanding by leading and facilitating discussions with leadership, project team members and business partners Designed future state process through clear documentation and alignment on current processes and business requirements

Portland, Oregon Area

People leader, technical liaison to business, project prioritization and execution for University enterprise technology.Managed campus wide software integrations, integrations and upgrades to improve student and employee experienceExpanded University Leadership awareness and understanding of technology landscape using clear and effective communication strategiesStrengthened the security and accessibility of critical technology toolsLed and developed team of fourteen analysts, web developers and system administratorsOversaw data, reporting and online presence for the UniversityImplemented web and data solutions based on business requirements and budget constraints Executed critical projects in line with Strategic Initiatives (i.e. Website, Enterprise Software, SaaS Products, Reporting, Data Visualization)

Process Analyst for University-wide technology and business changes.Enabled decision making for process changes, product implementations and data cleanup using reports and workflow diagramsDrove process change based on departmental business needsImproved delivery of technical services by establishing and leading collaboration focused cross-team communication group

Operated artist collaborative gallery, photography studio and framing business.Designed online gallery of in-store products and servicesCultivated relationships with local artists to showcase work in galleryGenerated business plan, maintained financial records and artist agreementsExpanded community awareness of business through marketing and social media

Data analyst working with LTL customers to establish and maintain electronic bill of lading and shipping updates via EDI. Implemented enhancements based on user requirements and change requestsInfluenced executive awareness through weekly updates in narrative and statistical formatLed project team and served as spokesperson for LEAN process improvement initiative

Technical analyst and subject matter expert for web portal and employer software implementation, enhancement and maintenance.Analyzed, defined, and validated consumer facing web portal requirements for 22 million dollar project for corporation’s two largest lines of businessInfluenced major sales transactions and relationships with government and union accounts by serving as electronic data subject matter expert with account teamImplemented data flow enhancements through detailed testing and data mappingDrove implementation activities for electronic eligibility files including testing, data analysis, and communication with vendors and employer groupsExecuted testing and provided production support Managed implementation timelines and contingency plans