Liying Wang Email & Phone Number

Boston

• Using knowledge of instructional design and adult learning theories to design and develop series of customized learning experience from scratch with a focus on customer experience which include instructor-led classroom facilitation, high-tech immersive learning space, engaging learning game, immersive virtual reality motives, on the job team learning, using cutting edge technologies for over 20K global employees at diverse levels, successfully transforming corporate culture and employee behaviors with proven track of records.• Using knowledge of instructional design, adult learning, and customer experience and working with different levels of stakeholders in the organization to create targeted learning solutions to address certain CX behavioral problems and successfully improving business metrics in short period. • Leading full design, development, and implementation of multiple virtual reality (VR) and 360O learning movies and hosting apps for massive audiences which provides unique immersive experience, largely increased motivation and engagement, and impactful application. Received tremendous positive feedback from both leadership and employees.• Managing various vendors to create immersive learning experience which including an engaging learning game and interactive virtual reality short movies with appealing storylines from initial selection process to final product delivery to ensure content alignment with learning objective and goals, increased engagement for participants, and deeper understanding and application of learnings.• Leading global expansion of well-designed learning experience to multiple east and west countries, ensuring customized learning content for specific country, efficient team project work, and high-quality final product.

Boston

Tomball, Texas

•Using knowledge of instructional design and adult learning theories to design and develop customized learning materials which include instructor-led training, eLearning, mobile learning, self-study guide, OJT, and blended learning, using a standardized toolkit that includes a XML-based Learning Content Management System for over 60K global employees at diverse levels, assuring increased learning retention, accuracy, and efficiency through reduced training costs.•Collaborate with sponsors, curriculum and competency managers, subject matter experts (SME), and designers to conduct needs assessments, develop course goals and learning objectives in order to develop effective learning materials that meet customer’s expectations in a timely fashion and with high quality.•Effectively manage multiple comprehensive global training development project teams which include instructional designers, multimedia experts, and SMEs to develop both technical and non-technical training curriculum, course materials, assessment metrics, and creative instructional strategies for multi-week training programs that meet competency requirements, enhance learning experience, and ensure student engagement.•Outsource instructional design and translation projects with reduced cost and increased development efficiency and ensure project quality with a standardized quality control process.•Participate in the design and continuous improvement of an enterprise-wide learning and development process that ensures compliance and develop efficiency.•Support the enterprise-wide training and development on learning content management systems and learning management system to ensure flawless execution of project development and course delivery.•Coach and mentor employees on processes, standards, and tools resulting in shorter learning curves and greater efficiency and retention.

Master, Instructional Media Design

Certificate In Business