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Liying Wang Email & Phone Number

Digital Experience Strategy | Customer Experience Strategy | Strategic Thinking | Influencer | Collaborator | PMP | Learning and Development at Klaviyo
Location: Boston, Massachusetts, United States 5 work roles 2 schools
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Current company
Role
Digital Experience Strategy | Customer Experience Strategy | Strategic Thinking | Influencer | Collaborator | PMP | Learning and Development
Location
Boston, Massachusetts, United States
Company size

Who is Liying Wang? Overview

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Quick answer

Liying Wang is listed as Digital Experience Strategy | Customer Experience Strategy | Strategic Thinking | Influencer | Collaborator | PMP | Learning and Development at Klaviyo, a company with 536 employees, based in Boston, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Liying Wang.

Liying Wang previously worked as Sr. Manager, Customer Experience at Klaviyo and Assistant Director, CX at Liberty Mutual Insurance. Liying Wang holds Master, Instructional Media Design from Texas A&M University.

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Klaviyo

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Profile bio

About Liying Wang

Liying Wang is a Digital Experience Strategy | Customer Experience Strategy | Strategic Thinking | Influencer | Collaborator | PMP | Learning and Development at Klaviyo.

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Liying Wang's current company

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Klaviyo
Klaviyo
Digital Experience Strategy | Customer Experience Strategy | Strategic Thinking | Influencer | Collaborator | PMP | Learning and Development
boston, massachusetts, united states
Website
Employees
536
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5 roles

Liying Wang work experience

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Sr. Manager, Customer Experience

Current
Nov 2023 - Present

Sr. Instructional Specialist

Boston

  • Using knowledge of instructional design and adult learning theories to design and develop series of customized learning experience from scratch with a focus on customer experience which include instructor-led classroom.
  • Using knowledge of instructional design, adult learning, and customer experience and working with different levels of stakeholders in the organization to create targeted learning solutions to address certain CX.
  • Leading full design, development, and implementation of multiple virtual reality (VR) and 360O learning movies and hosting apps for massive audiences which provides unique immersive experience, largely increased.
  • Managing various vendors to create immersive learning experience which including an engaging learning game and interactive virtual reality short movies with appealing storylines from initial selection process to final.
  • Leading global expansion of well-designed learning experience to multiple east and west countries, ensuring customized learning content for specific country, efficient team project work, and high-quality final product.
Dec 2016 - Jul 2020

Instructional Design Project Manager / Supervisor

Tomball, Texas

  • Using knowledge of instructional design and adult learning theories to design and develop customized learning materials which include instructor-led training, eLearning, mobile learning, self-study guide, OJT, and.
  • Collaborate with sponsors, curriculum and competency managers, subject matter experts (SME), and designers to conduct needs assessments, develop course goals and learning objectives in order to develop effective.
  • Effectively manage multiple comprehensive global training development project teams which include instructional designers, multimedia experts, and SMEs to develop both technical and non-technical training curriculum.
  • Outsource instructional design and translation projects with reduced cost and increased development efficiency and ensure project quality with a standardized quality control process.
  • Participate in the design and continuous improvement of an enterprise-wide learning and development process that ensures compliance and develop efficiency.
  • Support the enterprise-wide training and development on learning content management systems and learning management system to ensure flawless execution of project development and course delivery.
Jul 2011 - Jun 2015
Team & coworkers

Colleagues at Klaviyo

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2 education records

Liying Wang education

FAQ

Frequently asked questions about Liying Wang

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What company does Liying Wang work for?

Liying Wang works for Klaviyo.

What is Liying Wang's role at Klaviyo?

Liying Wang is listed as Digital Experience Strategy | Customer Experience Strategy | Strategic Thinking | Influencer | Collaborator | PMP | Learning and Development at Klaviyo.

Where is Liying Wang based?

Liying Wang is based in Boston, Massachusetts, United States while working with Klaviyo.

What companies has Liying Wang worked for?

Liying Wang has worked for Klaviyo, Liberty Mutual Insurance, and Baker Hughes.

Who are Liying Wang's colleagues at Klaviyo?

Liying Wang's colleagues at Klaviyo include Merida Quinlan, Kassey F., Kailey Collins, Anne Prins, and Kyle Lewis.

How can I contact Liying Wang?

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What schools did Liying Wang attend?

Liying Wang holds Master, Instructional Media Design from Texas A&M University.

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