Logan Schmidt Email & Phone Number

Oakland, CA, US

San Diego, CA, US

San Francisco, California, US

San Francisco, California, US

New York, New York, US

• Key member in building Optimizely’s Professional Services scoping/selling processes. Developed core services offerings for new and existing customers, across all Optimizely products.
• Conduct strategic business reviews and “art of the possible” with C-level stakeholders both pre-sale and post-sale.
• Responsible for scoping and selling all professional services offerings for new enterprise customers.
• Created Salesforce workflows for AE’s and CSM’s to request consulting involvement, as well as forecasting andcapacity planning.
• Managed relationships with solutions partners like Accenture, and helped define our joint services deliveryapproach and selling strategy.
• 100%+ services revenue goal attainment in FY ‘19.

San Francisco, California, US

• Partner with strategic clients to drive successful social business programs at their organizations.
• Build and deliver quarterly executive-level, onsite business reviews.
• Developed Red-Yellow account process for Enterprise Clients. Lead cross-functional monthly meeting focused on churnmitigation for at-risk accounts.
• Manage renewal and upsell opportunities.
• 100% retention rate across book of business.

New York, New York, US

• Top performing CSM globally in 2016 for both retention and expansion (first ever CSM to win President’s Club).
• Focus on building, deepening, and growing Optimizely's most strategic customers all around the world.
• Primary contact post-sales, acting as the quarterback through implementations and taking full accountability of theaccount post-implementation.
• Developed Quarterly Business Review used by Success team to showcase value and present opportunities toenterprise customers.
• Helped build internal tracking systems via ChartIO to ensure the entire CSM team is organized and has allocatedefforts appropriately.
• Interface and collaborate with internal teams such as Engineering, Product, Sales, and upper management to ensureour product is evolving with market needs.

San Francisco, CA, US

• Collaborate with partner companies to understand their goals & objectives for the Twitter Ads platform.
• Recommend best practices, craft solutions and develop innovative and effective campaign strategies.
• Responsible for organizing and leading monthly-quarterly business review sessions with directors and C-levelstakeholders within Fortune 500 companies, heavily focusing on results and renewals.
• Daily execution of optimization and analysis, using internal tools and dashboards. Responsible for partnersspending through insertion orders while achieving KPI’s.
• Extensive knowledge of Salesforce used for pipeline management, account management, and metric tracking.
• Consistent top-level performer, carrying and achieving quarterly quota goals of over $1MM.

Milpitas, CA, US

• Oversaw the Inside Sales, direct and channel sales for much of the Western United States, with a focus on Enterprise accounts.
• Responsible for both the acquisition of new accounts, but also managing the existing 250+ accounts in territory.
• Heavy focus with existing clients on consultation, developing relationships, and strategically growing accounts.
• Taking prospective clients through the entire sales cycle while working with our professional services andimplementation teams to ensure success for new accounts.

San Francisco, California, US

San Francisco, CA, US