Micheál Looney Email & Phone Number

London, England, United Kingdom

I work on the production infrastructure team at Intercom. We are responsible for the security and availability of the core systems that power Intercom.

Dublin, Ireland

Cork

Work alongside the engineering team to provide highly available betting & trading technology built using Java, MySQL, Glassfish and Hibernate. Ensure the smooth operation of production code, responding promptly and effectively to any issues. Make use of logs, system monitoring tools, command line utilities and scripting languages to support.

Work closely with the Airbnb to successfully deploy a pilot program for the first Product Specialist position at a vendor site. Continually report to the client with feedback, working with them to devise new processes. Implement these processes in collaboration with Voxpro management.The Product Specialist is part of the Customer Voice team, at the nexus.

-Deliver an exceptional experience to Guests and Hosts when problems arise.-Arbitrate in resolutions cases between users, using investigative skills to uncover all available information to fully account for both parties in disputes.-Take ownership of the toughest cases and resolve them based on exhaustive knowledge of Airbnb’s Product and Policies. -Issue.

-Provide friendly and efficient service to the European Airbnb community, acting as a first point of contact for inbound customer calls and emails-Identifiy and escalate issues appropriately.-Compose thoughtful and accurate messages and customized prepared responses to emails.-Research information and troubleshooted problems using available.

Higher Diploma In Cloud And Mobile Software Development (Level 8), Computer Science, First Class Honours

Topics covered: -Object-Oriented Programming (Java) -Requirements Engineering -Networking Systems -Database Systems -Principles of.

Bachelor Of Arts (Ba), French Language And Cultural Studies, Second Class Honours Grade 1

This degree program includes an intensive language study element as well as an examination of a wide variety of cultural topics such as.