Creation and better operations management that allows sales reps to focus on sellingData-driven strategy and decision makingCreation of dashboards in Power BIResponsible for sales and CS toolsData management, reporting and data visualizationTask automationIntegration of apps and toolsAnalysis of KPIsGoal setting in the tactical and operational levelSales forecastingStrategic sales coverage models and territory planningCS OpsCS KPIs creationResponsible for commissions

Bis2Bis is a Brazilian company developing e-commerce based on Magento. I was hired to be responsible for the sales and pre-sales team, for implementing commercial processes and routines, develop new sales strategies and tools. Also for the implementation and monitoring of metrics and data, in addition to being responsible for new partnerships and alliances.

Responsible for creating two MVP (Minimum Viable Product), with formulation of landing pages and business strategies,Attracting new leads,Administration of social networks,Customer service via helpdesk.

Works with inside Sales methodologyResponsible for collecting and analyzing the Sales forecastFollowed the consultants' Pipeline managementImplemented a new CRMSales Indicator Analyst

Responsible for generating lesson sheetsAssist teachers in preparing classesIssue course completion certificateQuotation of outsourced resources for the purchase of materials and services

My first internship was conducting academic research focused on the third sector (solidarity economy) in order to understand how some groups of people worked for the benefit of society, so I learned about these benefits in two congresses and published an article.