Lori C. Email & Phone Number

Lake Worth, Fl, Us

• Drove profitability by curating and managing a diverse wine portfolio for 12 retail stores, surpassing KPIs, and maintaining top-quality products.• Successfully negotiated costs and onboarded wine vendors, expanding the in-store and online product range, bringing in more than 650 unique SKUs. • Cultivated enduring vendor relationships to ensure exceptional product quality, competitive pricing, and seamless supply chain operations.• Led recruitment efforts, managing an extensive interview process and leveraging specialized channels to attract top-tier candidates.• Conducted over 1800 interviews and 3400 resume screenings for prospective job applicants.• Promptly addressed customer concerns, ensuring satisfaction and long-term loyalty, while coaching employees to boost revenue.• Established lasting relationships with customers and the community, contributing to long-term business growth.

• Trained staff for revenue maximization and excellent service, achieving team goals and implementing improvements in collaboration with upper management. • Led talent recruitment efforts, fostering cross-functional collaboration to maintain a consistent message and optimize operations.• Managed customer concerns promptly, ensuring optimal satisfaction and long-term loyalty. • Coached employees in successful selling methods, driving revenue growth. • Built lasting customer and community relationships, contributing to long-term business growth.

Boynton Beach, Fl

Managed all aspects of the Title Company, including Closings, Fundings, Quick Books and Marketing.

Boynton Beach

• Oversaw all facets of Mortgage and Title Company operations, managing closings, funds, and financial records.• Ensured monetary management, including fund disbursements and payroll.• Managed compliance to keep the organization operating within legal and regulatory guidelines.• Coordinated all communications between brokers, banks, account executives, appraisers, and clients.