 Spearheaded outreach actions to vets, unemployed, military, and underemployed individuals to discuss the opportunities available with New Horizons Franchise network in 5 locations in the areas of career training, certifications, and online coursework. Managed program objectives and worked with cross-functional teams to facilitate enrollments of students in certification training courses. Demonstrated thorough knowledge of the organizations outreach programs and services and managed relationships with government and state funding agencies. Collaborated with a cross-functional team of advisors, contributing to the organization’s student-centric focus, retention, and outcomes. Exceeded essential target metrics related to new client enrollments, sales management, retention, and customer satisfaction that support business objectives. Promoted the expansion of target markets through community engagement, public education opportunities, seminars, trade shows, and other outreach activities Managed the admissions process and financial aid requirements while offering tuition assistance solutions through a variety of channels to include, military benefits, government and state funding, private loans, and scholarships. Evaluated the effectiveness of the organization's outreach programs and services to optimize program operations.

 Responsible for selling Microsoft, Cisco, CompTIA, and other IT Certification training solutions by developing sales strategies, increasing enrollment, and generating new business revenue. Consulted prospective students on technical career paths and consistently exceeded monthly sales targets. Managed student admission processes to include financial aid, enrollment procedures, and assisting with job placement upon completion of programs. Responsible for selling Microsoft, Cisco, CompTIA, and other IT Certification training solutions by developing sales strategies, increasing enrollment, and generating new business revenue. Consulted prospective students on technical career paths and consistently exceeded monthly sales targets. Managed student admission processes to include financial aid, enrollment procedures, and assisting with job placement upon completion of programs.

 Exceeded quarterly enrollment goals by 25% consistently and registered over 350+ students resulting in over $7.3M in revenue YoY. Performed sourcing, pre-screening, and interviewing prospective students to determine their motivation for attending college by understanding their career goals. Guided students through the admissions process, responded to questions, financial aid, and academic advisors, ensuring students complete admissions testing Adhered to outreach policies and procedures, providing operational support, improving efficiency, reducing risk, and reinforcing 100% compliance. Enhanced and streamlined the institution's student experience by assessing outcomes, completing cost analysis, and improving programming. Evaluated all admissions and financial aid applications for first year, transferring, and returning tech students. Strategically recruited scholars from assigned geographic regions, headed outreach/engagement efforts, and corresponding community recruitment events.

 Assessed the client’s needs and translate business strategies and requirements into technical specifications that reflect the client’s values, diversity, and vision. Developed an innovative sales approach by refining existing theories, blending creativity, and technical skills, which resulted in exceeding sales benchmarks over 100% annually for four successive years. Trained and progressed multi-faceted cross-functional international teams in South America and Southern Asia on Sales Merchandising and Business Operations. Agile project management, time management, and analytical skills with the innate ability to manage multiple projects within aggressive timelines. Monitored financial milestones while providing essential information and detailed reports regarding budget justification and analysis.

 Supervised team to ensure hardware and software installation of IBM equipment. Worked with Field representatives and BP to ensure installations of customer equipment. Coding and verification configurations using Oracle, SQL, Siebel Visual basics, EIM, Siebel Tools, Lotus Notes, DAS/2 Systems, EDI systems, Brio Explorer, etc. Conducting accurate system analysis through implementation of data collection and solutions. Development of Web Languages: HTML, DHTML, ASP, JAVA, .NET Proficiency in statistical and analytical skills with Microsoft Word, Excel, PowerPoint, Access, Adobe Acrobat, Photoshop, Flash, and Dreamweaver.