Lorraine Davis Email and Phone Number
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Senior Sales and Operations ManagementSales Strategy & Execution · Team Building & Leadership · Relationship DevelopmentResults-driven professional with expertise fueling profitability, market share and competitive positioning in the Retail and Telecommunications Industry Proven success managing a sizeable sales organization to exceed revenue targets and achieve superior top and bottom-line performance. Strong capacity to train, motivate and inspire managers and personnel to enhance collaboration, accountability and customer service excellence. Excellent and accomplishment-filled background in B2B and B2C sales. Core competencies include: ·1 Innovative Leadership·2 Solution-based Sales·3 Customer Service Focus ·4 Strategic Sales Planning/Forecasting·5 Sales and Revenue Optimization·6 Budget Administration ·7 Opportunity Analysis·8 Territory Management·9 Recruting, Mentoring and CoachingSpecialties: streamline, analysis, b2b, budgeting, cabling, delivery, direct marketing, directing, employee relations, financial, focus,
Victra - Verizon Authorized Retailer
View- Website:
- victra.com
- Employees:
- 1720
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Senior Manager Business OperationsVictra - Verizon Authorized Retailer Apr 2024 - PresentRaleigh, North Carolina, United StatesProject Manager and Lead – Business Development GTM•Sales Engagement Platform and CRM Content Developer•Campaign Strategy Manager•Collaborates with internal teams to develop requirements and workflow•Conduit between Field and Call Center business teams•Sales Engineer of Victra Tech Stack•Works with external team leads weekly on gap management and priorities•Provides reconciliation support for business initiatives -
Senior Manager B2B Carrier Sales & StrategySamsung Electronics Oct 2022 - Nov 2023Plano, Texas, United States -
Director Of Business Operations & Sales EnablementGo Wireless - Verizon Wireless Premium Retailer Jan 2020 - Sep 2022Las Vegas, Nevada, United StatesBusiness Channel Chief of StaffOversees all business operations: Commissions distribution, Target Setting, Analytical Reporting and Rigor.Oversees Sales Enablement, CRM architecture and execution (Sales Force, Outreach, Store and Digital Lead gen, and Verizon Business Group Sales Force)HQ liaison for store operations and complianceDeveloped and implemented Business Sales Support Specialist role – created team for that position and Manager. 6-month ROI achieved in 60 days.Developed and implemented Strategic Partnership platform and manager role. Exceeding YOY target of 30% increase -
National Smb Program DirectorGo Wireless - Verizon Wireless Premium Retailer Feb 2017 - Nov 2019Las Vegas, Nevada AreaDesigned, developed and deployed Nationwide SMB Sales Strategy for Go Wireless field sales teams; which included rollout of Business Sales Manager role in the 16 Go Wireless markets.Manage nationwide communication with Verizon SMB sales partners in all Verizon Markets. Communication consists of SMB product strategy, and tactical plans.Responsible to ensure the GoWireless sales channels have the tools, training, systems, and knowledge to meet and exceed SMB revenue objectives Exceeding YOY target of 30% increase -
Program DirectorGo Wireless - Verizon Wireless Premium Retailer Jun 2010 - Feb 2017Greater Pittsburgh AreaDesign and Direct sales and service efforts in new Retail Wireless Channel. Responsible to recruit hire, lead, and train, new sales consultants and Territory managers in a Licensee/Franchisee environment across 6 Markets with initial launch of 70+ locations. Development of reporting, operational policies, commission structures, communication methodology, pricing and HR practices as it relates to the building of a new distribution channel for GO Wireless.Achieved Qtrly sales objectives -
General ManagerFaconnable Usa, Inc Nov 2007 - Mar 2010Grew sales from $16M to $20M through superb employee relations, comprehensive training, attentive sales planning, exceptional customer service and ongoing process improvement and product analysis.
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Store Manager/Dept ManagerNordstrom, Inc Nov 2003 - Oct 2007Quickly earned several promotions and led goal-oriented sales efforts to boost revenues and profits in multiple locations, including the flagship Faconnable boutique on Fifth Avenue in New York City.Direct sales efforts by drawing on prior B2B experience in the telecommunications field to make the greatest possible impact in the retail marketplace. Manage all facets of sales operations to drive top and bottom-line growth. Interview, hire and train leadership and sales personnel. Control inventory. Measure and track sales performance. Offer solutions to streamline processes and fuel profitability. Selected accomplishments:Drove 20% improvement year-over-year for three consecutive years while serving in dynamic department manager role.
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Director/Reg Sales Vp/Director Of Mktg/Exec Sales DirectorSbc Communications Inc Jan 1986 - May 2002Recognized for excellence in sales leadership through many promotions while ensuring a focus on market share, revenue, profit and brand growth in the global and national B2B marketplace. -
Director, Global Markets Staff SupportSbc Management Services Inc. Nov 2001 - Apr 2002Spearheaded strategies to expand profitability in the global market by creating a collaborative, top-performing team of 15 managers with a workforce of sales and support staff. Ensured the delivery of unsurpassed service to the company’s top 400 customers. Managed budgets. Defined quotas and goals. Selected accomplishments:Effectively improved global sales capabilities by introducing compensation programs that aligned sales performance with financial compensation.Increased teamwork and morale by establishing a team-oriented culture with clear objectives and well-trained managers and staff. -
Regional Sales Vice PresidentSbc Telecom Jan 2000 - Nov 2001Greater New York City AreaPlanned and implemented strategies and forecasts for B2Bsales, securing strong market positioning for SBC as trusted local exchange career in the high-impact NYC region. Recruited, trained and developed the sales force for NYC and Long Island. Mentor and direct 65 managers and staff. Selected accomplishments:Oversaw the design, building, renovation and launch of the 460 Park Avenue location from the ground up; selected to represent SBC to the public, media and business community in New York City.Captured more than 105% of sales goals with a focus on data solution based sales in a demanding, politically charged atmosphere. -
DirectorSbc Long Distance Jan 1999 - Jan 2000Identified and capitalized on revenue-generating opportunities by directing pricing, packaging, promotion and sale of innovative long distance package offerings. Designed selling strategies for small, medium and large-sized businesses. Supervised, trained and encouraged 10 managers and their staff. Selected accomplishments:Rapidly penetrated the Texas market by providing enthusiastic, knowledgeable leadership.Successfully developed and presented the launch strategy to the sales force, and prepared the sales channel for seamless execution of the business marketing plan. -
Executive Sales DirectorPacific Bell Wireless Jan 1996 - Jan 1999Participated on the wireless transition team in building a strong, cohesive sales organization following the purchase of Pacific Telesis Group (all Pacific and Nevada Bell companies). Forecasted sales and financial performance for the B2B sales channel across the San Francisco territory. Led innovative sales campaigns, and trained/coached 80+ multi-tiered personnel to maximize results. Selected accomplishments:Developed results-minded and data-centric sales managers, and made them more accountable for performance by revamping compensation plans; attained 105% of objectives for this initiative.As Sales Director of Telesis, achieved over 400% of sales objectives through goal-focused marketing and sales of wireless production in two distinct channels (corporate and employee sales).
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New Product Sales ManagerPacific Bell Acn Network Jan 1995 - Jan 1996Championed the sales plan for newly developed cable product. Defined pricing and promotional strategies to penetrate a targeted market. Created and presented proposal to the FCC, navigating complex regulatory issues prior to the Telecom Act of 1996.
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Senior Account ManagerPacific Bell Jan 1986 - Jan 1995Established the foundation for success in the complex and ever-changing telecommunications field by managing sizeable corporate accounts. Focused on migrating transactional sales to relationship and solution-based sales. Oversaw the sales funnel, consistently achieving over 150% of quota. Selected accomplishment:Ranked in the top 1% of the sales force for five consecutive years.
Lorraine Davis Skills
Lorraine Davis Education Details
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University Of Southern California Graduate School Of BusinessManagement Effectiveness / Business Management, Marketing And Finance; General Education -
Economics
Frequently Asked Questions about Lorraine Davis
What company does Lorraine Davis work for?
Lorraine Davis works for Victra - Verizon Authorized Retailer
What is Lorraine Davis's role at the current company?
Lorraine Davis's current role is Senior Manager Business Sales Operations.
What is Lorraine Davis's email address?
Lorraine Davis's email address is ls****@****bal.net
What schools did Lorraine Davis attend?
Lorraine Davis attended University Of Southern California Graduate School Of Business, San José State University.
What skills is Lorraine Davis known for?
Lorraine Davis has skills like Leadership, Direct Sales, Customer Service, Inventory Management, Team Building, Management, Sales, Sales Operations, Sales Management, Account Management, Strategy, Training.
Who are Lorraine Davis's colleagues?
Lorraine Davis's colleagues are Nikayla Lambert, Tausif Ansari, Madison Chew, Ilya Whittemore, Crystan Lewis, Kade Krepel, Shaniqua Allen.
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Lorraine Davis
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