Lou Eble Email & Phone Number

Milwaukee, Wisconsin, US

Manage Information Security activities for Global Applications, Global Systems, and Global Technologies: Business relationships (external and internal), contracts, incidents, policies, projects, solutions.

Mount Laurel, NJ, US

Managing Information Security portfolio which includes Application Protection, Data Protection, End-Point Protection, Identity and Access Management, Network Protection, SIEM, and Threat Intelligence programs.

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Program Management of global Payment Card Industry Data Security Standard (PCI DSS) initiative

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Managed the IBM IT Security relationship

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Project Managed multiple global security projects (DLP, encryption (db, eMail, file share), Identity Governance, Network Segmentation, SEP, Two-factor, Vulnerability Management)

Centreville, VA, US

Traveled to Indianapolis to manage the successful implementation of CA-ACF2’s new Role-Based Access Control security along with new Active Directory security for Liberty Mutual to fully remediate critical E&Y audit findings. High-pressure project completed on-time and under budget with a new team of independent consultants and Liberty Mutual employees.

Wayne, PA, US

Project Management of multiple concurrent projects in northeast territory; specializing in Business Availability, Information Security, and Technology Solutions (DC Migrations, Storage Optimization, Virtualization)..

• Managed and grew PreSales and PostSales technicians for all DSSI products:
• Worked with Sales VPs coordinating, evaluating, and strategizing client and Sales needs
• Worked with client management to create and present SOWs
• Worked with Data Center managers to achieve their compliance requirements
• Helped grow worldwide sales revenue 10-23% each year while decreasing year-over-year per rep expenses by 3-11%
• Rolled out a new Customer Satisfaction OutReach program worldwide

San Jose, California, US

Managed and grew new territory and new Delivery Consultant technicians. Hired staff of 17 consultants in first year of managing the new Northeast territory. Developed and rolled out new processes for new territory.Consultant for NT and UNIX installations and then Project Manager for first 2 CA-UniCenter BETA sites – both multi-million dollar.

San Jose, California, US

Managed and grew Customer Support Representatives (staff sizes upto 43 reps) – continued to increase per rep quality productivity goals within both Level 1 and Level 2 organizations as staff size decreased.Reorganized the department for new streamlined processes and responsibilities creating better accountability and communication.Trained and supported.

San Jose, California, US

Managed IDMS database technical support teams...

Certification, Project Management

Education record