A highly motivated and goal-oriented team worker with strong analytical and problem-solving skills. With 18 years of Customer Service experience, 10 years of Systems Administrator, and 5 years of Healthcare Information Technology. I promote excellence by leading by example. Possessing a strong work ethic and known for being disciplined, responsible, and productive. Adapting to various environments, catching on to concepts quickly and with ease. I promote a positive work environment based on strong communication, collaboration, and competence. With my ability to troubleshoot issues with logical reasoning I can solve, provide a recommendation, and implement changes based on customer needs, and process improvements.
Listed skills include Computer Hardware, Customer Service, Troubleshooting, Active Directory, and 37 others.