Lucas Kanter Email & Phone Number

Westwood, Ma, Us

-Manage, mentor and develop a team of Salesforce developers and architects-Design, create and enhance application architecture and shape the architectural vision and roadmap for the organization.-Define overall architectural principles and framework. -Establish best practices, standards and operational guidelines, with focus on continuous improvement of platform reliability and serviceability.-Act as the lead subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools.-Provide technical oversight and governance of PI’s Salesforce platform and related business systems to ensure architectural integrity. -Consult and guide technical leads on best practices for designing solutions to be built on PI’s business systems.-Prepare technical design documents for complex projects involving custom integrations, and data migration.-Maintain and drive continuous improvement of DevOps methods and practices.-Educate the team on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange. -Evaluate and quantify the impact of new technologies proposed by teams throughout the business and perform a review of all systems prior to purchase. -Lead negotiation of contract renewals and amendments for Salesforce and other SaaS business system vendors-Coordinate response to incidents involving the Salesforce platform-Lead and direct a scrum team dedicated to improving Salesforce security, architecture and DevOps

Part-time contract role with a professional employer organization based in Denver, CO-Consulted on architecture modifications and improvements-Refactored data model to improve pricing flexibility and make changes to custom front-end applications to align with the modified data model-Designed and built a new integration between Salesforce and an acquisition's application to create centralized and automated employer burden calculation-Modified existing integrations to include additional data points-Implemented transaction security to protect the organization's data assets-Examined and documented the architecture of Apex and Lightning Web Components created during the initial implementation of the Salesforce Instance-Investigated and debugged unexpected behavior resulting from heavy customization of the data lifecycle-Provided support to the Salesforce Admin during deployments

New York, New York, Us

Technical Architect leading a global mobility and electronics corporation's migration to Salesforce Service Cloud:-Led technical process reviews to gather current-state architecture information and future-state requirements-Designed integrations between Salesforce and 10 other applications resulting in 25+ discrete data operations-Constructed source-to-target mappings for the integrations-Wrote the project's technical specification document-Created the design and specifications for custom code requirements-Oversaw development by offshore developersLead Salesforce developer and designer in the creation of the Next Best Action With Watson and Lead Generation With Watson solutions:-Translated functional requirements into a Salesforce-native design-Implemented solutions using a combination of configuration, custom Apex, and lightning components-Architected custom metadata model to allow for solution configurability-Packaged solutions to prepare them for sale on the AppExchange-Demoed solutions during their presentation at Dreamforce 2018Next Best Action is a package that uses natural language classification, natural language understanding, and tone analysis to enrich your case data, create tasks for the "next best action", draft a response email for your agent, and show alerts for cases submitted by angry customers.Lead Generation is a package that allows you to query millions of recent news articles ingested by Watson Discovery News using natural language and various optional filters, and then import your results as Salesforce Leads. More information available here: https://www.ibm.com/watson/ibm-salesforce/Additional Project Experience:-Developed Mulesoft-integrated lightning components, including 6+ new components, for a dental insurance corporation's new customer community-Designed and developed custom lightning components for use in an employee community for a worldwide food and beverage conglomerate

Usa, Us

Salesforce design, development, and configuration: -Data modeling -Business process automation -Approval processes -External application integration -Custom Visualforce pages with both standard and custom controllers -APEX classes, triggers, and unit tests -Reports and dashboards creation -Debugging -Deploying development changes from development to production environments -Lightning ComponentsWriting application documentation: -Concept of Operations -Solution Architecture -Technical Design DocumentAgile project management: -Requirement gathering -Developing user stories -Conducting user acceptance testing -Leading and facilitating scrums and client meetingsUser experience research, interviews, and documentation (ex. personas, user experience maps)Conducting customer outreachManaging customer feedbackCompiling outreach and feedback analysisProposal writingCreating wireframesProcess modeling using Business Process Management Notation

Rio De Janeiro, Rj, Br

Conducted comparative analysis and due diligence on seed-stage hedge funds.

Provided logistical, analytical, and English language support.Built and managed the website and registration for 2012 US-China Investment Week.Performed qualitative and industry analysis on private companies taking part in US-China Investment Week.

Conducted analysis on publicly traded companies.Created reference materials for Director of Business Development.

Provided service to patrons.Addressed patron concerns and requests.

Bachelor Of Arts (B.A.), International Studies

Certificate, Mobile Development

High School Diploma