Lucy Hardison Email & Phone Number

Hired, trained, mentored, and coached professional development specialists and educational consultants toward performance goals and ensured that account needs aligned with appropriate skill sets to deliver high quality services and deliverables. Managed statewide adoption of Ready Classroom Mathematics implementation. Worked closely with PD operations department to track delivery of service days, coordinate district-wide trainings, as well as resolve scheduling challenges. Interacted with key stakeholders to assess district progress toward accomplishing implementation goals for purchased products including i-Ready, Teacher Toolbox, Ready Classroom Mathematics, Ready Reading and others. • Developed customized training content to meet differentiated needs of Georgia and South Carolina educators.• Built important relationships and partnerships with key decision-makers at district and school levels.• Contributed to significant new business, growth, and renewal of professional development in Georgia over the course of six consecutive years.• Ensured delivery of quality professional development services for several complex, large-scale district-wide purchases/implementations averaging $2-5 million.• Provided excellent project management to ensure that all accounts (especially $100,000+ purchases) receive exemplary services to build toward renewal and expansion.• Led PD discussions with internal and external teams during BOY, MOY and EOY conversations and meetings to help boost new business opportunities.• Collaborated proactively and during regularly scheduled check-ins with implementation service team to identify successes and challenges related to customer satisfaction• Maintained proficiency with all products, technology applications, tools, and resources used within company.

Provided high quality territory management and implementation monitoring for accounts in Alabama and Tennessee. Built capacity by preparing and mentoring educational consultants to deliver high-quality professional services for all products through monitoring, modeling, and ensuring completion of certification paths. Conducted formal and informal field observations, supporting continued professional growth opportunities, and regularly meet with each consultant to monitor progress and provide performance feedback, mentoring, and coaching as needed. Facilitated reporting on key performance indicators for professional learning opportunities and in-classroom coaching support. • Delivered high-level presentations, including product demonstrations, implementation reviews, and gains analyses to support pre-sales through post-sales activities at national, regional, state and local conferences, meetings, and events.• Developed implementation plans, processes, and strategies to ensure strong results and delivery of quality service for aligned accounts.• Provided leadership training and ongoing support for district and school leaders.• Worked with various departments including sales executives, technology team, customer support, marketing, and consultants to provide seamless customer support for all accounts.• Met with customers throughout territory as needed to develop and support implementations.

Managed five district-wide implementations for strategic accounts in four states. Coordinated and resources (program management, professional development, technical services, and client support) for key accounts. Provided progress monitoring and status reporting for district administrators. Developed and delivered presentations and executive briefings for key district decision-makers. Collaborated with sales force to create needs assessments and present proposals.Reading Intervention Consultant, 2007-2008. Sold reading intervention program in east region covering nine states, resulting in sales revenue of $500,000 in nine months. Developed quarterly strategic plan for achieving sales goals. Represented company at national tradeshows to promote product solutions.

• Provided national online product training responsibility for internal and external customers• Delivered customer level sales support presentations and product demonstrations• Designed and executed customer implementation planning, program orientation and support services that ensured successful implementation models• Delivered coaching and mentoring for district leaders, building principals and teachers

• Provided comprehensive product and implementation training to teachers, families and school administrators to ensure effective implementation of learning resources into classroom and home instruction which led to academic success for all students• Assisted client schools with alignment of targeted objectives to district curriculum, state standards, and Lightspan curriculum to support increased academic achievement• Collaborated with teachers to monitor student’s progress via formative assessment and analyzed student data to establish a baseline and to target student learning objectives

Bs, Education

Ma, Educational Technology

Master Of Arts - Ma, Educational/Instructional Technology