John Luongo Email & Phone Number

• Drove DCB4’s Stow WIP, a measurement of a site’s efficiency to the top of the United States (343 sites), for each of the first four months of 2023 and finished at the top for the mid-year mark.
• Selected to a team to assist with the Grain Belt (site’s in IA, WI, OK, and southern MN) in increasing Stow WIP. The sites improved by over 15.5% in the months following our support.
• Recruited to launch a popup site in the Boston Area, to assist with the increased demand
• Since receiving the promotion, Leadership Based monthly Connections Scores (anonymous daily employees under my managers) consistently finished at least 6% above benchmark
• Finished in the top half of the United States in the World-Wide Scorecard rankings for each of the first six months of 2023, despite months of construction, focused on increasing automation
• Regularly moved from my home site to consult struggling sites by meeting with management and sending follow up reports on how to improve cost, quality, and safety metrics

Dedham, Massachusetts, United States

• Often in the top 1% of North America in Stow WIP, which measures a site’s sort efficiency
• Constructed weekly reports on the region’s Stow WIP trends, identifying best practices
• Created weekly reports (based on Hawthorne Effect), tracking employee performance
• Utilizing both the above creation and the leadership team, increased stow rates to top of region
• Manages the team that controls the proper placement of tens of thousands of packages per night
• Built a virtual display, portraying: leaders for various process paths and customized messages

Cambridge, MA

• Oversaw three diverse food facilities: a convenience store, a branded outlet, and a restaurant
• Converted a franchised profit center into an Indian food focused breakfast and lunch location
• Increased revenue by thousands a week by creating a meal equivalency spreadsheet
• Started an alternate payment method improving: speed, cost, and environmental sustainability
• Compiled data from various locations to prepare Profit and Loss statements for client meetings
• Maintained: financial records, vendor relations, corporate and brand requirements

• Managed over a dozen employees at Massachusetts Institute of Technologies’ retail outlets
• Grew follower count of advertisement-based Instagram by over fifty percent
• Moved to manage multiple newly acquired retail outlets on campus

• Completes monthly course work to advance my knowledge of the industry
• Exchanged to Amtrak’s Boston commissary to broaden management experience

Scranton, Pennsylvania Area

• Designed, priced, and sold T-shirts, headphones, and 3D printed objects
• Maintained financial records for the organization
• Raised money for female entrepreneurs in Rwanda

• Manages the host stand during peak periods; coordinating the flow of customers
• Responds to guests’ complaints, while upholding Bloomin’ Brands restaurant standards
• Trains new employees, under guidelines set by corporate headquarters

• Promoted to serve maximum (corporate allowed) number of tables
• Regularly asked to work every break I had from college

• Started busing tables and after a couple months, was promoted to work at the host stand

Millstone New Jersey

• Recruited and informed new agents about opportunities within the company
• Assisted the CEO and Director of Marketing in daily business functions

• Observed meetings with medical professionals to discuss retirement plans
• Developed and sent packages on clients’ financial information

Master Of Business Administration - Mba, Strategic Management, 3.9

Bachelor'S Degree, Marketing And Entrepreneurship, Major Gpa: 3.24

Activities and Societies: Chess Club- (Co-founder/Treasurer) Ice Hockey- (Secretary/Player)