Maddie Clapp Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

-Built out entire customer journey from closed won sale to renewal, detailing timelines and responsibilities for 5 different roles to better service our customers and drive renewals and expansions-Forecasted team member capacity and workload based on pipeline, contracted services, time to complete, and utilization percentages while also calculating projected ARR versus actual ARR-Managed a team of 4 strategic marketing analysts and advisors, overseeing their day-to-day activities, advocating for their personal and professional needs, providing mentorship, and tracking performance to ensure satisfied customers and direct reports-Developed 7 playbooks for each professional service provided to our customers, from email templates to meeting decks to processes to ensure smooth new member onboarding and consistency across customer deliverables

Indianapolis, Indiana, United States

-Managed more than $10MM in annual client advertising spend across digital channels spanning paid search/SEM, social, programmatic display & content, delivering a combined 500%+ ROI across all managed accounts-Achieved 90%+ revenue retention over 1.5 years while providing more than $500k in additional annual recurring revenue via expansion products and services-Trained and enabled clients on DemandJump insights platform, ensuring maximum adoption and utilization-Acted as subject matter expert on social media marketing, learning new strategies, teaching colleagues, and recommending best practices to clients-Worked closely with strategic marketing analysts planning out customer engagements, collaborating on reporting metrics and digital ad strategy, and teaching new analysts marketing fundamentals

Indianapolis, Indiana

• Managed more than $2.5MM in annual client advertising spend across digital channels spanning paid search/SEM, social, programmatic display & content, delivering a combined 500%+ ROI across all managed accounts• Achieved 90%+ revenue retention over 1.5 years while providing more than $500k in additional annual recurring revenue via expansion products and services• Trained and enabled clients on DemandJump insights platform, ensuring maximum adoption and utilization• Acted as subject matter expert on social media marketing, learning new strategies, teaching colleagues, and recommending best practices to clients

Indianapolis, Indiana Area

Orr Fellowship is the ultimate post-grad experience. Fellows are recruited from the top seniors at universities in Indiana and other states, with an average acceptance rate of 6%. Converging in Indianapolis, these talented graduates join vibrant companies in positions that create a foundation for career success.Out of 1200 applications, I was selected to participate in the two-year program with the host company, DemandJump. In addition to a full time employment, Orr Fellows participate in a unique curriculum designed to challenge, develop, and propel them toward a career of excellence. With two years that are jam-packed with receiving executive mentorship, growing a strong network, leading civic engagement efforts, and acquiring new skills each Fellow stars in her or his own success story.

Greater Chicago Area

-Created an analysis system spanning across 13 different categories, including branding, social media use, and website design, based on the firm’s marketing strategy in order to efficiently draw comparisons between Chapman and competitive firms-Analyzed Chapman and 22 peer firms based on revamped assessment system to identify shortcomings in existing strategy and future growth opportunities-Proposed marketing and positioning strategies to firm’s Chief Executive Partners to enhance its market presence, including rebranding and creating new media content -Managed the design, editing, and production of the final proposal and presentation to ensure cohesiveness and alignment with the firm brand

Dublin, Ireland

-Planned a networking and Q&A event for members of the Irish Women's Rugby team in collaboration with the Dublin Chamber-Collaborated with other Bank of Ireland interns to create a start-up tech company and present it within 48 hours -Researched and formulated a presentation on the attractiveness of FDI's in Dublin, Ireland for a Bank of Ireland presentation

Carmel, Indiana

Cornerstone Inspection Services is a company that provides full home inspections to home buyers. My jobs as a sales intern is to answer the phone: I talk to customers, give information on what types of services the company provides, answer any questions a customer might have, and fill orders. I also work with Centralized Showing Services to schedule the inspections with certain inspectors, and we make sure that each scheduled inspection is approved by both the buyer and the sellers' realtor. In addition to that, I scan and file previously-completed inspections, as well as fill out any paperwork necessary to complete an inspection.

Indianapolis, Indiana Area

As a sales associate, I was to interact with customers and persuade them to buy certain products. One of the most important values for Build-A-Bear Workshop is fun, so I was to provide an exciting, memorable experience for both the children and their parents. With new items every month, it is important I inform customers on deals and upcoming products.-Met monthly sales goal five months in a row-Personally mentioned on customer surveys 3 times with good reviews-Maintained model of "Store of the Future" (only 5 of 346 stores have this title) promoting new ways for kids to experience Build-A-Bear and boost sales

Fishers, In

Working at a local law firm over the summer, I was involved in sorting, organizing, and filing important documents to aid the company's effort in becoming paper-free. My job included numerous organization and administrative tasks, keeping the company up-to-date and ridding it of unneeded documents and files while keeping confidentiality.-Scanned and digitized over 10 years of client files-Electronically filed over 500 documents-Made hundreds of copies of incoming and outgoing mail

Bachelor Of Science - Bs, Marketing

Marketing

Activities and Societies: Delta Sigma Pi Professional Fraternity, Alpha Chi Omega, Hutton Honors College, IU Dance Marathon, Hutton Honors.

Academic Honors Diploma

Activities and Societies: Fishers Cheerleading, Economy Challenge, Economy Club, Camp Tecumseh Counselor, Peer Guide

International Business