Maddy Smith Email & Phone Number

Senior Business Administrator supporting PATH and Collaborative Apps & Platforms

Redmond, Washington, United States

Business Administrator for Azure Core NetworkingBusiness Administrator for Azure Core Fleet Capacity (post-reorg)

Redmond, Washington, United States

Business Administrator for Azure Office of the CTO

United States

• Five years in the music industry as a singer/songwriter and performing musician, developing expertise in the following areas:
• Event coordination
• Venue booking, talent acquisition, and promotion of multiple live music events in Seattle; coordinated Western Washington University’s ‘Live at the Gallery’ concert series

Redmond, Washington, United States

• Concierge and monitor for virtual Microsoft interview events at Building 111.Provide team management support with event check-in for 100+ interview candidates daily. Close collaboration with Microsoft talent recruiters.
• Calendar management of conference rooms and interview center rooms
• Documentation and standardization using SharePoint, Outlook, HeadTrax, and GMS
• CBRE Microsoft Account Events Committee volunteer

Redmond, Washington, United States

• Coach and onboard new hires implementing curriculum with an adaptive teaching approach. Leverage deep knowledge of CBRE and Microsoft procedures, policies, and operations. Thorough written reporting of new hire progress.
• Main point of contact and mentor for team of 25+ Lobby Hosts – and collaboration across teams - to support individual development and ensure service level goals (defined in CBRE’s SLA via Microsoft) are met
• Documentation and standardization using SharePoint… Show more Coach and onboard new hires implementing curriculum with an adaptive teaching approach. Leverage deep knowledge of CBRE and Microsoft procedures, policies.
• Documentation and standardization using SharePoint, Outlook, HeadTrax, and GMS Show less

Redmond, Washington, United States

• Perform operations for business efficiency. Deliver service excellence end-to-end, upholding CBRE and Microsoft values. Proactively manage 20+ conference room calendars at a time for various teams across campus. Manage.
• Project ownership and facilitation of American Sign Language virtual learning for team members as part of diversity and inclusion initiative
• Formatting and development of weekly Lobby and Logistics newsletter “The Source”
• Foster relationships with internal and external customers
• 3-month data entry project for Microsoft to improve resource management of conference room AV components globally
• Deliver excellent customer service in a fast-paced work environment Show less

Bellevue, Washington, United States

Resource management (performed inventory auditing and reporting), occasional training of new hires on register use, product packaging for online sales, product and event promotion on social media, product display design and layout planning, excellent customer service.

Bellevue, Washington, United States

• Designed and managed social media marketing campaigns for clients (including using organic and paid social platforms) to yield results measurable against marketing objectives.
• Content writing, web design and asset development
• Organized and executed targeted social media campaigns, including Google Ads, Microsoft Advertising, Facebook, Instagram, and other platforms
• Performed analyses including identifying abandonment points and other key moments
• Promoting brand (the… Show more Designed and managed social media marketing campaigns for clients (including using organic and paid social platforms) to yield results measurable against marketing objectives.
• Promoting brand (the promise) and developing brand identity assets (to consistently convey the promise)

• Patient orchestration, calendar management, scheduling and record keeping for 5 doctors at Bellevue Chiropractic.
• Managed patient journey including at intake and other touchpoints
• Prepared and submitted insurance claims on behalf of patients
• Booked 40+ appointments per day across calendars
• Ensured processes and procedures were HIPAA compliant