Madhavi Chandrasekaran Mba Pmp Lssgb Email & Phone Number

Info-Tech Research Group (ITRG) is the world’s fastest-growing IT research and advisory firm, serving over 30,000 IT professionals. ITRG provides pragmatic and forward-thinking research solutions and advice to IT professionals and their management teams.We help CIOs and IT Leaders achieve what they want most: measurable results.Our mission is to help IT.

• Lead digital strategy and product management for WestJet’s Joint Ventures and Alliances group.Here, I leveraged my professional knowledge and experience in developing and implementing feature and functionality updates.
• Conceptualized, planned and executed a smooth digital product journey across multiple airline partners.
• Improved guest experience through data driven decisions and A/B testing.
• Drove engineering and operational excellence through metrics and continuous learning.
• Applied custom approaches that led to eliminating complex and ambiguous problems.
• Led by example, delivering strategic guidance and challenging top performing leaders, software development engineers, product owners, UX/UI, and DevOps.

• Led sales, marketing and business development to pave the way for a quick turnaround of the flagging business. Planned and led in-house trainings and workshops to enhance the effectiveness and productivity of the sales.
• Transformed an under-performing business unit from -24% to +29% through acquisition and growth of key accounts from a sole large client to eight top clients that developed the portfolio mix.
• Drove cultural change within the decades old unit by introducing and improving business best practices, which was further measured by high NPS Scores
• Successfully increased customer confidence and loyalty
• Determined Voice of Customer using feedback and targeted surveys; launched bespoke Digital Products for Corporate Travel Management for organizational partners that increased Raptim’s Value Proposition.
• Conducted a Humanitarian Hackathon Event that brought together industry leaders for exchange of innovative ideas and best practices.

North America

Executive Mba, Global Business Strategy, Management And Leadership

Global Business Strategy

Competing with Integrity - Corporate Social Responsibility, Mexico City, Mexico

Bachelor Of Science

Activities and Societies: AIESECSister college of Mount Holyoke College, MA

German

French

Hotel Management