Maggie D. Email and Phone Number

* Worked with other departments to resolve problems impacting customers, venues, and employees.* Led bridge calls to help mitigate pro-longed or recurring issues* Provided detailed analysis of problems for upper management and outlined next steps for resolution* Updated procedures for the team

* Collaborated with internal and external parties to resolve issues* Established the monitoring and reporting for products at special venues and events such as The World Trade Center, PGA tournament, and the US Open. * Handled issues that required multiple vendors and partnered with all parties to ensure a smooth process

* Made judgements based on knowledge and trends to protect clients and bank. * Demonstrated time management, analytical and creative thinking, and communication skills to work with customers and other parties.