Product Success Lead
CurrentCedar's consumer-friendly enterprise platform reduces administrative and billing friction through advanced personalization and modern consumer design, enhancing healthcare experiences for providers, payers, and their clients.In my capacity on Product Success, I contribute extensive product expertise to Cedar's team and clients, specializing in our Data Products offerings.I lead the triage process for incoming commercial analytics requests, ensuring efficient handling of complex issues by providing engineers and product managers with comprehensive context for swift issue resolution.In collaboration with the Data Products team, I actively participate in weekly agile ceremonies, overseeing sprint grooming for new Data Product Enhancement Requests (PERs) and effectively managing the team backlog.