Manjunath N Email & Phone Number

Bangalore

Bangalore

- Ensure data collected is loaded in a timely manner into the Data Capture & Matrix Tool (DCMT).- Validate project data and review inputs for missing information and irregularities.- Communicate with Bench-marking Engineers / Country Focal Points to ensure gaps are closed.- Ensure validation of data in DCMT based on exceptions raised.- Interface with tool support to raise / resolve issues that affect the DCMT tool working.

Bangalore

• Procurement of Hardware, Software & Consumables as per business needs, Vendor Co-ordination, Managing & renewal of Annual maintenance contracts using Oracle (Y! internal application)• IT Store management, Managing Online Asset Inventory, Life Cycle Management of Technology Assets (Receiving Goods, Verify Bill of Material, Asset Tagging, Updating Asset data & Financials database.• Siebel tickets for Asset Recovery /Loaner /Warranty Replacement /Repair Queue• New Hire IT Hardware requirement planning and System preparation• Off boarding of Employee / Ascent Contractors / OSP• Uses specialized technical expertise, planning and organizational skills to prioritize and manage the daily activities of substantial project or initiative to maximize efficiency, timeliness and quality, Seeks assistance when resource constraints impact deadlines.• Ensures that deadlines are met with available resources.• Manages reconciliation of all acquired assets paper work.• Manages database updates of asset record.• Generates reports from Asset Mgmt/Inventory Control, Ticketing system, C-SAT Survey using Business Objects Tool. Weekly & Monthly Matrix for Regional IT or budgetary reasons.• Works with Corporate, Legal, Finance, for E-WASTE disposal in an accurate and timely manner. May assist working with: Legal and Contracts groups to track and monitor all licensing and maintenance agreements, Corporate Finance on all tax-related issues, and/or• Contracts Officer to establish vendor relations and agreements for equipment resale.• Co-ordinate between Finance & IT for bill clearance & approvals.• Manage Stocks, maintain inventory, Trigger PO / alert when stocks are below threshold

Bangalore

• Provides design, development, testing, maintenance, delivery and support for the full life cycle of activities related to PC workstation configuration management including application delivery and patch updates to the workstation. • Conducting integration testing of software product upgrades, updates, patches, fixes, service packs and new releases to ensure conformance with Kennametal standard client environments. • Leading Global Software license compliance initiatives, conducting periodic licensing audits, performing analysis and implementation of any remediation actions. • Prioritize and address workload as appropriate and maintain alignment with current strategic IT plans. Performance goals will range from expedient problem evaluation, diagnosis and resolution, to long-term project objectives measured with milestones. • Minimal day-to-day supervision is required. Areas of responsibility are reviewed regularly.

Bangalore, India

Reporting Analyst• Involved in requirements gathering.• Implemented BO functionalities like Slice and Dice, Drill down, Functions and Formulas etc.• Involved in solving issues related to Cardinalities, Contexts, Joins and Aliases for resolving Loops and checked the integrity of the Universes.• Modified the reports as per the client's requirements in Cross tab, Master/Detail format and transformed them in 2-D, 3-D column line, area and pie charts for graphical analysis.• Created User Prompts, Conditions and Filters to improve the report generation.• Created different types of reports, such as Master/Detail and Cross Tab• Done Unit Testing, Data validation Testing and Integration Testing for the crystal reports.• Active participation in day to day team meets about project progress and issues discussion.• Executed the tasks under tight delivery schedules and delivered on time.• Understand customer requirements and translate them to work flow.• Prepare Dashboard – Asset Metrics (Windows Machine Vs. Mac Machine Installed for US & India)• Prepare CIO Dashboard – Monthly Reports on Installed Machine, No. of tickets Handled (Touched & Closed tickets) Ages of Fleet, ART Request, and No. of Mobile Device Install on a Month Wise (model wise) through Business Objects• Prepare Enterprise Helpdesk & APAC Monthly Reports.- Ticket Volume, Call Volume, Customer Satisfaction Score, call Category.• Inventory Report – automate weekly & monthly Asset Inventory report for US & India through Business objects• Provide Software true up reports on month wise for US location through Business Objects

Hyderabad Area, India

To direct, manage, and oversee the daily asset management of technology related hardware within the organization and ensure easy, direct access to all information, track, maintain and keep current an asset inventory system.Asset Management: Hardware Asset Management (Desktop & Laptop)- Desktop Allocation / Release process ownership- Planning desktop & laptop up-gradation- Reconciliation as per FAR (Fixed Asset Register) with Finance teamSoftware Asset Management- Assist in the design and development of procedures to track new and existing software inventory- Monitor licenses for compliance with organizational needs and requirements, including follow up checks for corrective action; coordinate, track, re-distribute or dispose of reclaimed equipment or loaner equipment- Coordinate with ELA vendors on licensing related queriesInternal & External Audits- Audit schedule and requirements- Physical verification reports with discrepancy- Front end Asset Management audits- Underwent successful Audit like - SOX Audit (Sarbanes Oxley Compliance), BS7799, ISO27001Reviews and Reporting- Preparation of Daily, Weekly & monthly Asset Allocation Status Reports to Management & Senior Management.- Software allocation report- Weekly Meeting with Team- Monthly review meetings with Vendors- Quarterly review of IT Asset Database- Weekly Store report

Bangalore, India

Maintaining accurate IT asset database deployed at the organization. Responsible for tracking of all Hardware assets and Software development tools, licenses procured by the organization (other than customer supplied hardware and software) & 100% compliance to BS 7799; BS 15000; ISO 9000:2000 policies and procedures, Call closure as per SLA , & to Ensure all customer complaints and feedbacks are acted upon immediately. All complaints are to be responded back with corrective and preventive actions, Periodical Audits of the entire asset in the organization, Generating MIS reports, Proactive guidance to customers in areas like process adherence, technology up gradation/optimization, better service delivery through tools etc. I was an important member of our Technical team, and responsible for IT Service delivery at our large customer sites. I am individually responsible for executing Project/Implementation / Delivery & Sustenance activities.Asset Management- Managing IT Asset and Monitoring the performance of assets throughout their life-cycle- Planning and proper utilization of resources- Coordinating With STPI for Bonding and De-bonding the Assets- Implementing Allocation, movement and release and updating the database- Planning new Hardware requirement with Division head or HR Department.Stores Management- Keep a complete track of IT Asset coming in and Issuance from stores- Make sure store register updated on a daily basis, verify and approved.- Communicating with vendors regarding AMC, Servicing, repairing the Assets- Keep a track of complete printer toner utilization- Make sure all time stock of desktop, laptops and other assets are available to meet the requirement- Releasing of stock reports periodically, and maintain Workspace details of each and every location- SPOC for 3 locations for distributions of IT assets- Gate passes reconciliation for returnable materials- Preparation of MIR and handing over the goods to end-users