Manuela León Balaguera Email & Phone Number

Bogotá, Bogota, Co

Seattle, Washington, Us

Medellín, Antioquia, Co

Designed and executed effective training and coaching programs for sales teams, enhancing skills and performance capabilitiesCreated training materials identifying bottlenecks and areas for improvement in the sales cycle and updating sales playbooks.Developed and implemented effective onboarding programs for new sales hires, ensuring a smooth transition for new sales team members into their roles.Implemented a successful onboarding program with a 90%+ satisfaction rate, optimizing processes for accelerated productivity and seamless integration of new hires.

Medellín, Antioquia, Co

Engaged in the full sales cycle from prospecting to closing, with a focus on customer satisfaction.Effectively communicate product features, advantages, and benefits to customers.Analyze and propose diverse market routes and segments, developing new sales strategies through data analysis and the achievement of KPIs. Created new insights to assist the team in gaining different perspectives on consumer trendsObtained a substantial +67 pp compared to the sales team growth in sales orders during the last quarter, implementing strategic initiatives and strengthening key client relationships.

London, Gb

Collaborated with cross-functional teams to plan and implement customer activation strategies.Analyzed data and trends to identify growth opportunities and enhance customer retention.Ensure the weekly measurement and execution of commercial plans and activities by channel, meeting key performance indicators in line with the planning cycle. Manage and communicate knowledge to the field sales team about provided activities and tools, supporting internal communications with the distributor's team. Maintain plan consistency and efficiency considering available resources.Approve customer payments, ensuring their correct legalization per each commercial agreement's guidelines.All initiatives attained a 100% successful measurement through a traffic light system, improving visibility for the planning team and assessing the impact of each activity.

London, Gb

Psychologist

Education record