Customer oriented professional, postgraduate in International Business, with more than 8 years of experience in foreign trade inside large and medium-sized companies, capable of strengthening relationships with customers, vendors and team members through continuous improvement practices.I`m a very flexible and resilient person allowing me to take action and look for alternatives and solutions to overcome obstacles and achieve goals without emotional distress.Skills:• Analyze Import and export documentation and operation;• Maintain compliance with customs regulations and procedures;• Support and lead multifunctional teams in delivering projects;• Purchase and negotiate with international suppliers (Latin America, USA, Europe, China and Japan);• Hire and manage logistics partners (3PL);• Check tax classification (NCM) and customs description (including Ex-Tariff);• Manage operational costs and performance through key performance indicators (KPIs);• Conduct continuous improvement practices to optimize tasks and processes (Kaizen methodology);• Manage Standard Operational Procedures (SOPs);• Follow-up and report end-to-end processes (Incoterms, shipments consolidation, cost vs. time);• Verify special regimes processes (temporary admission / exportation, back to back, FUNDAP, );• Advanced Excel user, Fluent English speaker, Power BI (KPIs), TEC Win, ERPs SAP MM and Totvs Protheus;• Team leader of the Orders and Foreign Trade teams for more than 2 years (7 employees);• Leadership, resilience, optimism, execution excellence and customer focus.