Active participation in the planning and development of the commercial strategy for the sectors of Technology, Consumer Goods and Retail;Building partnerships with suppliers for specific projects, as well as technical validation along the areas responsible for meeting the required scope;Support the operations team in contractual renegotiations, seeking to maintain the economic and financial balance, as well as customer satisfaction; Prospection and validation of clients and potential opportunities, in search of effective solutions;Monitoring the implementation of the projects, as well as the intermediation with the clients and company.

Focus on the development of new businesses with integrated logistics solutions: transportation in bound, bonded areas (with participation in the development of industrialization projects), Distribution Centers and last mile transportation;Loyalty of the active client portfolio by proposing new tools and solutions; financial analysis of contracts and negotiations for adequacy of scope and profitability;Preparation of performance management reports and action plans;Interface and coordination with all areas of the company to align commercial and operational strategies;

Management of operations for cooperative clients who hire inbound and outbound logistic services: transport from port terminals to the custom units (Dry Ports) – Custom Transit Document and transport to the storage units (Distribution Centers); services provided in Dry Ports, services of storage and distribution to Brazil; contract follow-up and analysis; connection between the client and the intern areas (operation, transport, financial, controlling); KPIS (Key Performance Indicators) follow-up and analysis; connecting the operations between all the employed units and assisting in identifying better logistic solutions for the clients; coordination of the customer service team.

Daily communication with international clients (Europe / Asia / Mercosul / Oceania / Middle East), investigating and solving the clients problems, backlog management, credit and complaint follow-up, credit card checking, issuing refunds or compensation to clients, purchase order critical analysis and follow-up, assistance to external sellers, strong connection with the industrial plant and with logistic, to ensure the best quality service to the clients; escorting the clients visiting the Telêmaco Borba factory (Paraná), assistance in sales forecast, participation in system improvement projects (SAP).

: training with job rotation in the following areas: national and international logistic; controllership; financial (closing exchange); intern and extern commercial market; production planning (PCP), shipping, quality focusing in certifications and product tests, production;Participation in technical and organizational development trainings (public presentation, SAP, management reporting tools);

Operating in the commercial department, assisting the team in prospecting companies with business development potential with China and providing incentives to attract these companies. Operating in close relationship with the client, analyzing his main needs to reach the goals in the Chinese market. Development of commercial missions to China; amongst which it is worth highlighting the organization of a Brazilian entrepreneur mission in Canton Fair.Coordination of the daily activities mentioned above; strategic planning of the team along with the area manager; follow-through of negotiations between the Brazilian and the Chinese companies. Coordination of special projects to increase the Brazilian knowledge on China. Amongst which it is worth highlighting the guiding of a 37-brazilian group trip, visiting 5 cities of China.

Support in business intelligence area, report production and updating in order to analyze the company performance (among its different departments) and also its position on the market.