Marcelo Bizzi
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Marcelo Bizzi Email & Phone Number

Contact Center Solution Engineer at Enghouse Interactive
Location: São Paulo, São Paulo, Brazil 10 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Contact Center Solution Engineer
Location
São Paulo, São Paulo, Brazil
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Who is Marcelo Bizzi? Overview

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Marcelo Bizzi is listed as Contact Center Solution Engineer at Enghouse Interactive, a company with 698 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Marcelo Bizzi.

Marcelo Bizzi previously worked as Solution Engineer at Enghouse Interactive and Gerente de projetos at Valtech. Marcelo Bizzi holds Mba Ia Applied For Business, Artificial Intelligence from Faculdade Exame.

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Enghouse Interactive

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Profile bio

About Marcelo Bizzi

I'm an Electric Engineer with MBA in Information Technology (USP), specialized in Contact Center, SaaS, Cloud, Digital Transformation and UC. I've already helped all companies I've been worked to sell millions of dollars in PABX, Contact Centers, UC and Services.Charming clients, developing champion proposals, structuring demonstrations dedicated to clients and giving a "show" at presentations.Acting as Pre Sales in Compugraf, I have sold more than 320 equipment units totalizing in excess of 40.000 PBX/Contact Center/Trading ports.Acting as a Contact Center Architect in Sitcom Networks I was responsible for the design and architecture of Teletrim Pager Project: 2 contact centers (RJ and SP) in networking, and survivability feature. It generated more than US$ 4 M in revenue. As a Customer Success Manager in Altitude Software I've achieved R$ 4M quota working in only one Customer (Paschoalotto), with a lot of challenges. In Avaya, I was responsible for the creation of “My NOC” offer (IT events management), with revenue contribution about US$ 3 M.I am passionate about teaching and involving people in what I believe.I am an excellent speaker and I have spent my whole life helping people to achieve their dreams.I have innate ability to inspire passion in other, engage, orchestrate, guide, coach extended account team members and action/results oriented. Natural leadership talent.More about me:- Strong analytical and problem solving skills- Curious and eager to learn- Proactive and not afraid of failure- Hands-on; willing and able to do what's needed, no matter the task.Contact Information: email: mbizzi64@gmail.com

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Marcelo Bizzi's current company

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Enghouse Interactive
Enghouse Interactive
Contact Center Solution Engineer
State of São Paulo, Brazil
Employees
698
AeroLeads page
10 roles · 28 years

Marcelo Bizzi work experience

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Solution Engineer

Current

São Paulo, São Paulo, Brasil

 Preparing demos, proposals, technical documents, flyers, competitive analysis and following customer need in order to promote and present new portfolio also updating older systems Experience in managing product demonstrations and POCs (Proof of Concept) that highlight the benefits and features of Contact Center solutions, increasing the pipeline in 35%.

Oct 2021 - Present

Gerente De Projetos

São Paulo, Brasil

Acting as Project Manager, performing activities for clients and global projects: Digital Events Leader within the Sanofi client, coordinating, testing, discovering new needs and creating a tool for preparing Event Participant Reports. Managing and helping the Adobe Campaign Team from the operations perspective. Leader, in Brazil, as coordinator of the.

Feb 2021 - Oct 2021

Manager Of Customer Success

São Paulo Area, Brazil

 I have dedicated my time to understand customer needs and offer the correct solution based on company solution portfolio. I have developed a strong ability to connect with all departments inside the company also partners and customer. Identify customer satisfaction/disatisfaction in order to offer new services and care the customer relationship.

Feb 2016 - Nov 2019

Gerente De Desenvolvimento De Negócios Sênior

São Paulo E Região, Brasil

 Creating the local strategy to sell Mitel Solution in Brazil. Focus in Contact Center I have sold (personally) 4 new systems to 4 new customers (greenfield) Developing new channels (10 in one year) to represent Agora/Mitel in all Brazilian geography. Creating Channel Program and Sales Training. Creating sales documents such as commercial proposal.

Oct 2013 - Feb 2016

Senior Manager Marketing Business Development

São Paulo Area, Brazil

Create promos and bundles for Brazil and Cala.Delivering coordination of BD Webinars every month.Follow the Partners and accont requests/suggestions to compose new offers/bundles.Check the marketing data related to CC, UC and SME.

Nov 2012 - May 2013

Services Business Development Manager

São Paulo Area, Brazil

- Developing PS offers to Cala market, that evolves implementation, project management, consulting, optimization services and innovation services. - Responsible for the creation of “My NOC” offer (IT events management), with revenue contribution about US$ 3 M.- Project Management and the leader of introduction in CALA Region the new Professional Services.

Sep 2005 - Oct 2012

Presales Support Manager

São Paulo

Formating proposal attending customer needs.Customer and Partners presentation.Sales Team training.Channel Partner Management.

2004 - 2005 ~1 yr

Presales Support Manager

São Paulo E Região, Brasil

Format proposals according to customer needs.Commercial training.Elaboration of customer presentations and also some special docs to attend customers requests.Partners relationship.

Mar 2002 - Jan 2004

Product Line Marketing Manager

São Paulo E Região, Brasil

 Lead a team of four people introducing in Brazil together sales strategy all Nortel voice, contact center and data products.  Marketing data and competitor Analysis Sales and channel team support from documents, speeches and marketing documentationSpokesman in Brazil to talk direct to midia, magazines and newspaper

1998 - 2002 ~4 yrs
Team & coworkers

Colleagues at Enghouse Interactive

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4 education records

Marcelo Bizzi education

Mba Ia Applied For Business, Artificial Intelligence

The MBA AI Applied to Business teaches you how to understand, implement and optimize AI solutions to boost the innovation, competitiveness.

Técnico Eletrônico, Vocational High School And Secondary Business/Vocational-Industrial/Occupational Diploma Program

Colégio Anderson - Rj
FAQ

Frequently asked questions about Marcelo Bizzi

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What company does Marcelo Bizzi work for?

Marcelo Bizzi works for Enghouse Interactive.

What is Marcelo Bizzi's role at Enghouse Interactive?

Marcelo Bizzi is listed as Contact Center Solution Engineer at Enghouse Interactive.

Where is Marcelo Bizzi based?

Marcelo Bizzi is based in São Paulo, São Paulo, Brazil while working with Enghouse Interactive.

What companies has Marcelo Bizzi worked for?

Marcelo Bizzi has worked for Enghouse Interactive, Valtech, Altitude Software, Agora Telecom, and Avaya.

Who are Marcelo Bizzi's colleagues at Enghouse Interactive?

Marcelo Bizzi's colleagues at Enghouse Interactive include Diana Richards, John Shaheen, Srinidhi K, Caroline Stocker, and Saskia Baltus.

How can I contact Marcelo Bizzi?

You can use AeroLeads to view verified contact signals for Marcelo Bizzi at Enghouse Interactive, including work email, phone, and LinkedIn data when available.

What schools did Marcelo Bizzi attend?

Marcelo Bizzi holds Mba Ia Applied For Business, Artificial Intelligence from Faculdade Exame.

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