Marci Taylor Email & Phone Number

Issaquah, Washington, United States

United States

Issaquah, Washington

Issaquah, Washington

Reservation staff in assisting Costco Members in the planning of their CRUISE vacation travel, with a focus on first-call confirmation in a fast-paced call center environment.  Friendly and efficient handling of Member calls.  Use of airline and in-house computer systems to make Member reservations.  Accurate confirmation of reservations. .

Bothell, WA

Job Description: Vice President of Sales and CommunicationsDirectly responsible for the company’s revenue Develop and maintain all SEO presence, social media and reach via technologyDevelop plans and strategies for developing business and achieving the company’s sales goals Manage the use of budgets Manage the sales teams, operations and resources to.

Lynnwood, WA

Provides health & welfare benefit conceptual & technical guidance and support to service associates to resolve product and client issues by utilizing extensive product knowledge, problem solving skills and troubleshooting experience.coordination during Open Enrollment.- Provides service support related to the administration of health & welfare benefit.

Cultivate new and maintain ongoing relationships with direct consumers via telemarketing and email efforts. CRM software management and utilization to convert brochure request leads to bookings. Sold all Holland America Line and Windstar cruise and tour vacation products and provided exceptional customer service.Specialized in affinity group sales.

Provided educational opportunities to travel agents to increase sales in the Alaska cruise and tour product line. Utilized CRM database to effectively market and track

Local Area Marketing and Event CoordinatorEstablished and implemented local marketing plans in conjunction with corporate marketing to achieve high level brand awareness in Seattle and surrounding neighborhoods served. Developed ideas for local events and promotions, such as "peach parties" and participation in Seafair and other neighborhood friendly.

Coordinated twenty-two top national account travel partners with sales and marketing efforts. Managed co-op funds, backend funding and advertising efforts. Arranged for all travel arrangements for Directors to meet with clients and attend conferences nationally and internationally.

Coordinated direct mail, postcard and collateral material for travel agent partners. Assist with development of Holland America Line cruise destination brochures and mailers for consumers and travel agent partners. Assisted Product Management team with email and fax marketing to provide extra sales support to increase sales, especially departures needing.

Respond to a variety of calls from Travel Agents and consumers in an inbound call center environment. Utilized my superior customer service skills to build rapport, recommend and book cruises, cruise tours and options. Provided knowledge and resources for travel agents and consumers. Provided quality customer service on all calls. Maintained department's.

Bachelor Of Arts, Communication

Certified Travel Counselor, Tourism And Travel Services Marketing Operations

Associate Of Arts Degree, Tourism And Travel Services Management