Marcia Harrison Email & Phone Number

Tucson, Arizona United States

Project Coordinator

Tucson, Arizona, United States

Medical Devices Coordinator of:Customer ComplaintsCAPA ProgramInternal / External Audits

Blue Ash, Ohio, United States

Mason, Ohio

Quality Engineering Assistant• Provides project support to Quality Department including introducing QA documentation best practices based on previous experience • Created 1800+ page Customer Quality Packages containing project supplier certifications for Source Inspection• Reviewed First Article Inspection Reports for Quality Packages • Developed Procedures for Customer Quality Packages including shipping of final product

Hamilton, Ohio

I worked closely with the Quality Leader to assist in the routine operations of the department but my greatest contribution was through my experience in Quality Assurance. This background placed me in the position to participate in high-level initiatives throughout the Quality department.• Assisted in development and maintaining of an ISO 9001 Quality Management System.• Lead design of custom Training software including management of rollout, courses, and tracking of completion.• Owned multiple Quality functions including: Document Control, CAPA, Internal Audits, Non-conforming Product.• Tracking of non-conformance tickets including follow up and closure of all corrective actions.• Implementation of an Internal Audit system with lead auditor responsibilities.• Generating specifications to document internal processes and assist process owners with the QMS.

Asheville, North Carolina Area

I worked as the executive assistant for the entire Senior Staff focused on plant communications, site employee activities, and coordination of customer/guest visits. I was introduced to Quality Assurance work, quickly learning how to manage Quality document control and more.• Maintain control of 1000+ documents through compliance workflow in the Corporate QMS.• Reduced backlog of delinquent non-conformance reports from over 250 to 0.• Lead 1.5-year project to convert advanced training system from Access database to linked Nypro NWQS.• Coordination of training documents along with development of an advanced training matrix for 350 employees.

Tuscon, Arizona

In this role, I assisted project managers as well as C-level execs and owners. Working in commercial construction, a fast-paced, ever-changing and very demanding world, allowed me to demonstrate my high level of work ethic, skill and knowledge. • Developed contracts for subcontractors and logged over 200 project submittals per month.• Transcribed government letters for permits and other regulatory requirements.• Updated daily and change order logs with cooperation from project managers.• Accounted for Customer payables.• Updated company manual and brochure marketing specific to all 25 Customers.

Green Valley, Arizona

I controlled the day-to-day operations of this semi-private, regulation golf course, acting as manager, human resources department, operations, marketing and customer relations.• Responsible for increase of revenue from $600K to $4.6M over a 14-year period through effective marketing.• Managed day-to-day operations inclusive of expense control.• Full business financials, including payroll, operating budgets, accounts payables, and accounts receivables.• Supervised 40+ employees.• Inventory control for all course supplies/ merchandise/ food and beverage for bar.• Public relations and relations with customers and stated and federal regulatory agencies.• Wrote all company policies and safety procedures along with safety risk analysis.