Marc Netterfield Email & Phone Number

Greater Minneapolis-St. Paul Area

Just getting settled in, but I expect I'll be spending my time helping engineers and their leadership understand the ways that Grafana products can make their job easier.

Las Vegas, Nevada, United States

Back by popular demand, I've carved out some time in my calendar to be available to do consultative projects helping companies to move forward on topics related to observability, service management, and IT process improvements.If any of these are topics that your organization would like to discuss reach out, I do independent project work or can onboard.

Member of an overlay team that sits at the nexus between product development, account teams, and customers.We offer deep technical experience to consult with customers on their observability obstacles and requirements. Depending on the needs exposed we provide point solutions, or refine requirements for features to be developed in product.We also create.

Dublin, Ohio

Worked to improve observability across an estate that spans GCP, AWS, and physical datacenters. Built an in house application to correlate insights from a collection of monitoring and event platforms including New Relic, SolarWinds, Splunk, Service Now, IBM Netcool, and MIR3 Onsolve.

Austin, Texas, United States

I assisted our clients in deploying, upgrading, or customizing their SolarWinds monitoring tools. With my experience working with operations teams I helped them to see which aspects of their infrastructure were most useful to focus on and how to best bring the important data to the correct people. I emphasized techniques for streamlining workflows and.

Las Vegas, Nevada

Provided on site support for a wide variety of technical issues between two Las Vegas casino/hotel properties and a corporate office site. I supported the systems used in all casino floor, hotel, entertainment, and food & beverage operations. I created the majority of the documentation of the existing infrastructure as well as administrated the Solarwinds.

Las Vegas Convention Center

Processed incoming orders for telecom services at trade shows in the Las Vegas Convention Center. Services included copper ethernet internet connections, point to point links over fiber optics, wireless connectivity, telephony, and cable television. Communicated extensively with clients to determine their exact technical requirements and arrange for the.

Processing incoming orders for telecom services at tradeshows in the Las Vegas Convention Center. Services included basic copper ethernet internet connections, point to point links over fiber optics, wireless connectivity, telephony, and cable television. Communicated with clients to determine their exact technical requirements and arrange for the.

Las Vegas, NV

Tech support in call center for various companies- Consistently ranked at the top for our KPI's- Came up to speed easily and was able to support several entirely different products at various times including a dial up ISP, PC manufacturer, major peripherals supplier, and satellite television carrier.- Learned the deeper technical aspects of all the.