Marcus Stevenson Email & Phone Number

San Jose, CA, US

• Managed store opening and closing procedures, ensuring operational readiness and security
• Prepared and presented daily reports on store activities, sales performance, and customer feedback, providing clear operational insights to managers and executives
• Assisted an average of 30 customers daily with their soccer needs, driving consistent sales and generating up to $3,000 in additional revenue
• Trained new employees on company policies to maintain high levels of customer satisfaction
• Led weekend operations for 3 years, managing the store during its busiest times and ensuring smooth service during peak local soccer events
• Utilized Excel and Zoho for data entry, inventory management, and tracking sales metrics, supporting informed decision-making during retail meetings

Saratoga, California, United States

• Created a welcoming atmosphere by greeting and interacting with customers, ensuring they felt comfortable and had everything they needed
• Provided dedicated assistance at the shoe wall, engaging with customers to deliver tailored support and expert product guidance
• Maintained daily cash balancing and register reconciliation, ensuring accurate financial records
• Collaborate with team members to organize merchandise and stay current on trends to drive continuous sales
• Maintained optimal stock levels on the floor by regularly restocking merchandise
• Gathered insights into customer preferences of brands and products by researching the market and analyzing inventory

Bachelor Of Arts - Ba, Communication Studies, 3.95

Activities and Societies: Summa Cum Laude Dean’s Scholar 2022-2024 Record Clearance Project

Associate Of Arts - Aa, Communication And Media Studies

Education record

Activities and Societies: School Ambassador Black Student Union Varsity Soccer