•Managed store opening and closing procedures, ensuring operational readiness and security•Prepared and presented daily reports on store activities, sales performance, and customer feedback, providing clear operational insights to managers and executives•Assisted an average of 30 customers daily with their soccer needs, driving consistent sales and generating up to $3,000 in additional revenue•Trained new employees on company policies to maintain high levels of customer satisfaction•Led weekend operations for 3 years, managing the store during its busiest times and ensuring smooth service during peak local soccer events•Utilized Excel and Zoho for data entry, inventory management, and tracking sales metrics, supporting informed decision-making during retail meetings

•Created a welcoming atmosphere by greeting and interacting with customers, ensuring they felt comfortable and had everything they needed•Provided dedicated assistance at the shoe wall, engaging with customers to deliver tailored support and expert product guidance•Maintained daily cash balancing and register reconciliation, ensuring accurate financial records•Collaborate with team members to organize merchandise and stay current on trends to drive continuous sales•Maintained optimal stock levels on the floor by regularly restocking merchandise•Gathered insights into customer preferences of brands and products by researching the market and analyzing inventory •Assist an average of 30 customers daily and provide knowledgeable recommendations that generate up to $3K in additional revenue •Conduct routine cycle counts and inventory audits to assist in balanced distribution across 6 different Soccer Pro locations