Analytical, self-motivated professional with nine years of experience in systems analysis, project management and continuous improvement in the financial services industry. Excellent interpersonal and presentation skills coupled with extensive expertise in report design using SQL and Crystal Reports. Proficient in handling multiple tasks; able to work effectively and collaboratively in a team environment.Accomplishments• Created and implemented a reporting dashboard to help Executive Management reduce system outage by 30%• Developed internal team metrics to help decrease system outages by 15%• Optimized and revamped the month-end close process and saved 12 man-hours across the department• Successfully built documentation for system configuration of the PeopleSoft Financial System• Engineered process for new employee security system and ensured employee has access upon start date
Listed skills include Business Analysis, Sdlc, Analytics, Db2, and 15 others.