Marcus Moses Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Toronto, Ontario, Canada

• Managing the flow of service to ensure the highest levels of safety, cleanliness, quality, and speedwhile upholding Shack's standards of hospitality in all interactions with team members and guests.• Overseeing the hourly team member lifecycle, including recruiting, selecting, hiring, andmanaging performance through training, development, and growth plans, and utilizing progressivediscipline when necessary.• Delivering an exceptional guest and team member experience that fosters loyalty through solidoperational execution while identifying opportunities to improve throughput and productivity.• Ensuring compliance with government health and safety legislation as well as internal companyprotocols.• Leading the team in executing strategic action plans aimed at achieving sales, profitability, andguest experience KPIs.• Communicating shift goals and assigning tasks to the team to optimize productivity andthroughput.• Actively managing shifts to adapt to changing business and traffic needs.• Fostering an inclusive environment to engage the team, inspire collaboration, and retain toptalent.

Trinidad And Tobago

Ontario, Canada

Mississauga, Ontario, Canada

• Ensuring food quality by cooking and prepping food to order, and following kitchen procedures• Monitoring food waste and inventory levels, and resolving food quality issues• Developing a strong team dynamic between back of house Crew and front of house Crew• Assisting with Crew performance reviews and the resolution of performance issues• Training and developing Crew members to be future Kitchen and Service Managers• Communicating with Crew members effectively in order to ensure great customer service andthroughput• Managing crew breaks, shift changes, shift meetings, and line schedules• Managing food safety which includes the following:o Ensuring our high-quality food is served at the correct temperature on the line, monitoringsecondary shelf lives, and enforcing the Daily Food Safety Checklist and food safety policiesand procedures.• Managing daily and weekly cleaning of the line, dining room, restrooms, and patio• Ensuring the line and reach-in cooler are organized and clean• Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioningequipment is repaired as quickly as possible• Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure thereare no injuries or accidents• Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)• Resolving customer incidents and working to ensure positive customer experiences• Assisting with miscellaneous office administration duties such as: banking, cash handling policiesand responsibilities, and office paperwork• Troubleshooting back of house computers and POS system• Assisting with the execution of marketing promotions

Port-Of-Spain, Trinidad, Trinidad And Tobago

In my position, I assist in ensuring the proper administration, functioning, and management of the House of Representatives.

Arima, Trinidad, Trinidad And Tobago

My position allowed me to manage the Arima District 2nd Court. I facilitated the flow of cases and updating matters as they went along. Ensured that Orders of the Court were prepared. Liaised with Attorneys and other stakeholders in the administration of justice. I worked closely with the Magistrate to ensure the proper flow of the Court and all its associate responsibilities.

Trinidad And Tobago

My position allowed me to become familiar with the criminal law arena. I also developed a deeper understanding of what prosecution requires and acquired knowledge as to what work and preparation has to be put in when prosecuting a matter.

Trinidad And Tobago

My position as a legal intern allowed me to develop knowledge and skills in Family Practice and Procedure.

Trinidad And Tobago

My position as a legal assistant to the Legal Executive of the company allowed me to develop great research skills, become verse in Occupational and Safety issues, prepare court opinions, redo company contracts to be more user friendly by employing my Microsoft Office Skills. Ensuring the company met their regulation requirement with the Customs and Excise Act. Ensuring as well that the company adhered to all its regulations both domestic and internationally in relations to its bottling and selling of its products.

Trinidad And Tobago

My position at Republic Bank allowed me to become proficient in both cash and no cash transactions, while maintaining professionalism and a customer oriented environment.

Postgraduate Degree, Project Management

Knowledge in how to initiate, plan, monitor, and control projects from start to finish and to lead diverse project teams within a broad.

Legal Education Certificate - Lec, Law

Bachelor Of Laws - Llb, Law, Honours

High School Diploma, Cxc & Cape