A highly motivated, enthusiastic and confident leader, with exceptional organisational and interpersonal skills, enabling me to keep teams moving forward, on task and results focused. A solid reputation to create a positive and high performing climate that enables each individual to feel empowered and engaged, influencing others to perform, and maximise their potential. My current role as Senior Manager involves overseeing a team of 50+, Team members across APAC, managing the end-to-end responsibility of providing exceptional service to our customers, including governance, service operations, change management, automation delivery and continual service improvements. Leading people is a privilege that drives me to seek continual improvements to the way I lead and interact with people, my primary motivation is to harness my positive energy and passion to motivate and inspire others to achieve personal, team and strategic goals. I role model adaptability, helping people find their courage to accept and work through change, focusing my energies into developing and nurturing each individual’s strengths to achieve great outcomes, giving them the confidence to take on new challenges and embrace opportunities for the future. I build trust through transparent, honest and open communication, delivering business strategies in a way that is meaningful to the team and expectations are delivered with clarity, continually focusing on achieving world class performance and ensuring that our customers remain at the forefront of everything we do.Highly experienced in Change Management, managing both onshore and offshore teams, through vendor management, inclusive leadership qualities, with an empathetic approach to People Management.