Maria Suarez Email & Phone Number

• Effectively manage and monitor the process of payment schedule for mortgage insurance premiums, minimizingthe risk of policy lapses• Cultivate strong relationships with insurance providers to optimize document processing for mutual customers• Conduct weekly audits of premium payments and insurance document queue to identify discrepancies andimplement corrective actions.• Effectively communicate between the insurance department and other internal teams to streamline processes andenhance customer satisfaction• Assist license agents with selling and marketing car and home policies to Spanish clientele

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

• Accurately reviewed and completed appropriate sections in an over 1,200 Intake-Interviews for both Spanish andEnglish-speaking clients regarding all income, deductions, and allowable credit(s)• Demonstrated communication skills and communicate technical tax law principles to taxpayers in Tennessee

Loudon, Tennessee, United States

As a server and bartender I am responsible for delivering quality costumer service to each client by providing food and drinks. I am also responsible to interpret costumers' behavior and mood in order to sustain a fun but safe environment.

Loudon, Tennessee, United States

As a hostess my role was to greet costumers and taking their reservation, giving them menus and showing the costumer their seat. I was responsible to handle phone calls and organize reservations and/ or taking messages. When necessary I would assist other staff members. As a server my role was to provide high-quality service for costumers. I was responsible for serving food and beverages while having polite and friendly attitude. I also needed to be quick on my feet to maintain all my costumers' experience enjoyable and pleasurable.