Maria Suarez Email & Phone Number

• Effectively manage and monitor the process of payment schedule for mortgage insurance premiums, minimizingthe risk of policy lapses
• Cultivate strong relationships with insurance providers to optimize document processing for mutual customers
• Conduct weekly audits of premium payments and insurance document queue to identify discrepancies andimplement corrective actions.
• Effectively communicate between the insurance department and other internal teams to streamline processes andenhance customer satisfaction
• Assist license agents with selling and marketing car and home policies to Spanish clientele

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

• Accurately reviewed and completed appropriate sections in an over 1,200 Intake-Interviews for both Spanish andEnglish-speaking clients regarding all income, deductions, and allowable credit(s)
• Demonstrated communication skills and communicate technical tax law principles to taxpayers in Tennessee

Loudon, Tennessee, United States

As a server and bartender I am responsible for delivering quality costumer service to each client by providing food and drinks. I am also responsible to interpret costumers' behavior and mood in order to sustain a fun but safe environment.

Loudon, Tennessee, United States

As a hostess my role was to greet costumers and taking their reservation, giving them menus and showing the costumer their seat. I was responsible to handle phone calls and organize reservations and/ or taking messages. When necessary I would assist other staff members. As a server my role was to provide high-quality service for costumers. I was.